Docsis chat

Hi
We are having problems sending video by WhatsApp through cable modem, some do not finish sending completely

The same to upload to whatsapp states

testing our internet through a router that does not go through cmts works fine
According to the output from show cpu-history, this problem is not due to high processor usage

How can we solve this problem?

Regards

Hello

Reviewing the utilization of the load balancing in the downstream channels, it is observed that the first 8 have a higher percentage than the rest of the channels, this is not right, the percentage of use should be more equitable

It's a CMTS Casa Systems C100G

this is the current load balancing configuration:

load-balance enable
load-balance execution-rule 1
method utilization
threshold load 0 enforce 10 minimum 100 dynamic minimum 50
interval 30
suspicious-channel retry interval 300

Hi

I have a CMTS Casa Systems C100G and I want to understand the output of this command.

Looking for Arris firmware, TS 9.1.103S5AN and/or TS 9.1.103S5AR or any newer Arris firmware with a PKI certificate that does not expire in Nov 2021. Would be greatly appreciated. email is farewell4950@yahoo.com

Hello All
I've got about 600 sb6141 with original firmware on an old Cisco w/ 88v's with 8 chnl bonding. plan is to migrate to an Arris C4 with 32 channel bonding. I've had issues in the past with old 8 chnl bonding modems and wanted to get them upgraded to avoid issues.
would anyone happen to have firmware and cert file I could use?
Please let me know, cmcaldas at gmail dot com

Thank you in advance

I've built a small app our techs can use to monitor CMTS status, currently has simple things like upstream SNR, total modems online/offline, that sort of thing.

I'm trying to add a simple ping test to show online/offline and latency, but I'm getting strange results from the CMTS for mac addresses. When I query the CMTS for a list of MAC addresses, most return fine but some show up like "P9UJ%", "P9UT[", "P9UK5", "P9UMv".

dear all the time while my cmts goes from a cpu around 15% to 90% and then falls back to normal levels. in the log at the last event is the one in the attached file. cmts is a ubr10k with PRE-4 and fw ubr10k4-k9p6u2-mz.122-33.SCG6.bin. any tips to solve this ??

Hi,

does anybody have an idea what si cause for the log messages below?

Does anyone have access to or know where to find the Cisco RFGW-1 MIB library? (CISCO-RFGW-1-MIB.my)
I cant find it anywhere on the web/Cisco site and an SNMPwalk on the RFGW doesn't reveal much obvious information.
Is anyone out there monitoring these? I'm looking to monitor temperature/fans and data usage.

Got a bit of an odd one here. Have been using 16 channels using a Cisco Ubr10k w/ PRE5s (SCJ4) and 20x20 cards and there seems to be a large amount of packet loss if all 16 channels are broadcast to a node.