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CM8200 bonding issues on BSR 64000

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bbob
CM8200 bonding issues on BSR 64000

CMTS: Motorola BSR 64000
Firmware: 8.1.0.1
Supervisor cards: SRM10G
Downstream cards: TXPlus
Upstream cards: RX48
Bonding groups: 32x4

We are seeing some CM8200 modems getting stuck in dhcp(ack) when registering. We see the following in the logs:

RCP Ignored: BondingCapable Modem xxxx.xxxx.xxxx can't register as bonded

If I reset the modem and clear out offline modems it will register fine and bond all channels on the upstream and downstream. We have not seen these issues on our newer CMTS (Casa C100G). I am wondering if I am missing a setting somewhere on the BSR. Has anyone had any experience with this log message on the BSR 64000?

cmcaldas
config

Hi Bob
Can you post your cable interface config?

bbob
Cable Interface

Here is one of our interfaces:

interface cable 3/0
description Node 5
cable bundle 1
no ip address
no trap-enable-if
ip access-group 100 in
ip access-group 100 out
no ip unreachables
cable bind downstream 12/0/0,12/0/1,12/0/2,12/0/3,12/0/4,12/0/5,12/0/6,12/0/7,12/1/0,12/1/1,12/1/2,12/1/3,12/1/4,12/1/5,12/1/6,12/1/7,12/2/0,12/2/1,12/2/2,12/2/3,12/2/4,12/2/5,12/2/6,12/2/7,12/3/0,12/3/1,12/3/2,12/3/3,12/3/4,12/3/5,12/3/6,12/3/7
cable bind upstream 0/0,0/1,0/2,0/3,4/0,4/1,4/2,4/3
cable dynamic-service authorization-mode unauthorize
cable dynamic-service active-timeout 60
cable privacy enforce-bpi-plus
cable security authorized
cable security failure reject
no shutdown
cable downstream bonding-group 12016 12/0/0 12/0/1 12/0/2 12/0/3 12/0/4 12/0/5 12/0/6 12/0/7 12/1/0 12/1/1 12/1/2 12/1/3 12/1/4 12/1/5 12/1/6 12/1/7
cable downstream bonding-group 12017 12/2/0 12/2/1 12/2/2 12/2/3 12/2/4 12/2/5 12/2/6 12/2/7 12/3/0 12/3/1 12/3/2 12/3/3 12/3/4 12/3/5 12/3/6 12/3/7
cable downstream bonding-group 12024 12/1/0 12/1/1 12/1/2 12/1/3 12/1/4 12/1/5 12/1/6 12/1/7 12/2/0 12/2/1 12/2/2 12/2/3 12/2/4 12/2/5 12/2/6 12/2/7 12/3/0 12/3/1 12/3/2 12/3/3 12/3/4 12/3/5 12/3/6 12/3/7
cable downstream bonding-group 12025 12/0/0 12/0/1 12/0/2 12/0/3 12/0/4 12/0/5 12/0/6 12/0/7 12/1/0 12/1/1 12/1/2 12/1/3 12/1/4 12/1/5 12/1/6 12/1/7 12/2/0 12/2/1 12/2/2 12/2/3 12/2/4 12/2/5 12/2/6 12/2/7
cable downstream bonding-group 12032 12/0/1 12/0/2 12/0/3 12/0/4 12/0/5 12/0/6 12/0/7 12/1/0 12/1/1 12/1/2 12/1/3 12/1/4 12/1/5 12/1/6 12/1/7 12/2/0 12/2/1 12/2/2 12/2/3 12/2/4 12/2/5 12/2/6 12/2/7 12/3/0 12/3/1 12/3/2 12/3/3 12/3/4 12/3/5 12/3/6 12/3/7
cable downstream bonding-group 12040 12/0/0 12/0/1 12/0/2 12/0/3
cable downstream bonding-group 12041 12/0/4 12/0/5 12/0/6 12/0/7
cable downstream bonding-group 12042 12/1/0 12/1/1 12/1/2 12/1/3
cable downstream bonding-group 12043 12/1/4 12/1/5 12/1/6 12/1/7
cable downstream bonding-group 12044 12/2/0 12/2/1 12/2/2 12/2/3
cable downstream bonding-group 12045 12/2/4 12/2/5 12/2/6 12/2/7
cable downstream bonding-group 12046 12/3/4 12/3/5 12/3/6 12/3/7
cable downstream bonding-group 12080 12/0/0 12/0/1 12/0/2 12/0/3 12/0/4 12/0/5 12/0/6 12/0/7
cable downstream bonding-group 12081 12/1/0 12/1/1 12/1/2 12/1/3 12/1/4 12/1/5 12/1/6 12/1/7
cable downstream bonding-group 12082 12/2/0 12/2/1 12/2/2 12/2/3 12/2/4 12/2/5 12/2/6 12/2/7
cable downstream bonding-group 12083 12/3/0 12/3/1 12/3/2 12/3/3 12/3/4 12/3/5 12/3/6 12/3/7
cable upstream bonding-group 304 0/0/0 0/1/0 0/2/0 0/3/0
cable upstream bonding-group 344 4/0/0 4/1/0 4/2/0 4/3/0
cable mtc-mode
ip dhcp relay information option
host authorization on
cable flap-list aging 10080
cable flap-list power-adjust threshold 6

cmcaldas
try adding

seems to be missing mdrc enable and cable t4-multiplier 4.
if that doesn't do the trick, I would try different modem firmware

bbob
Thanks

Will give these a try. Thanks for the tips.

imix84
Hi bbob!

Hi bbob!

I have the same issue with CH6643E modems, but in my case they bond the DS channels and NOT the US channels. My CMTS is BSR 6400 too but with SRM4.
Did You got the solution?

cmcaldas
srm4

Hi Bob
the config should be close to the same, you can post your email, from there we can email with your config (minus network addresses) or telnet in and take a look.
have a great thanksgiving

Carlos

imix84
Hi Carlos!

Hi Carlos!

Thank You for Your reply. My e-mail is my nick(at)yahoo.com. Or You mean mr. Bob-s mail?

Imre

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