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Arris/Motorola Firmware & CVC

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windwaterwaves
Arris/Motorola Firmware & CVC

Since the Commscope purchase of Arris I can't find anything about modem firmware, or where to obtain it.

I am in desperate need of firmware for...

SBG6580
SB6141
SB6121

Would anyone be willing to send me copies and the CVV?

Thanks...

ray@sanjuancable.com

windwaterwaves
The SB5100 series would be

The SB5100 series would be nice as well.. :)

kwesibrunee
digitalcm moved to Arris'

digitalcm moved to Arris' website a while ago,

https://digitalcm.arris.com/gareleases.asp which redirects to sso.arris.com and finally redirects to commscope's website

https://www.commscope.com/support/arris-support/

you will need an Arris support account to login, and they will need to entitle you to "DOCSIS CPE: SURFboard" please note only firmware for D3.0+ modems are there now, no longer link to any Docsis 1.1/2.0 modems.

If you downloaded firmware previously, you can still download older versions of software from https://digitalcm.arris.com but all links otherwise redirect to commscopes site.

windwaterwaves
Thanks, that got me a little

Thanks, that got me a little further with some of my logins.. but now I am awaiting approval. I couldn't locate "Docsis CPE: Surfboard" only Arris Firmware

kwesibrunee
Entitlement on Arris site was

Entitlement on Arris site was always slow.

I had both accounts (motorola and arris) and when they merged Docsis CPE: Surfboard appeared on my page. If it is not showing up reccomend calling Arris to get it authorized for your account.

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