We have been battling an issue with Arris 602 MTAs for quite some time now. If there is any issues obtaining a DHCP address they get stuck in init(i), which according to the CASA CMTS is:
The CM has received the DHCPOFFER reply from the DHCP server, but the CM
has not yet replied with a DHCPREQUEST message, nor has it sent an IP packet
with its assigned IP address.
If stuck, check the IP connectivity from the TFTP server to the modem. Also check
the CM config file. Use the mirror command to trace the TFTP transactions. It is
also possible that the CM has received the DHCPOFFER reply from the DHCP
server, but the reply might have invalid options for that particular CM.
Has anyone else ran into this, or found a solution for this. We have to actually do a battery pull and reset to get them to come back.
Thanks for any help,
Brandon
By default Casa CMTS has tftp-enforce enabled. This means that it uses tftp proxy. Try to disable the tftp-enforce in interface docsis-mac.
Thanks for the reply, this is already disabled in all our docsis-mac groups.
Can you provide a copy of the running config? if you post your email, I could send a copy from my lab setup that works
~Carl
Carl we are running a C3200 - the config is as follows. You can email me at bhalsne@osage.net. Thanks for your help.
casa01-he
spawn ssh -c 3des -x -l root casa01-he
root@casa01-he's password:
Last login: Sun Jul 17 01:29:36 2016 from 10.6.1.35
cmts01-he>enable
Password:
cmts01-he#
cmts01-he#terminal length 0
^
Syntax Error
cmts01-he#terminal width 132
^
Syntax Error
cmts01-he#page-off
cmts01-he#show run
!
! CASA-C3000 system running configuration
!
! System boot device is: flash1
!
alias ccm "clear cable modem"
alias cur_calls "show cable voice summary"
alias scm "show cable modem"
alias scmrq "show cable modem remote-query"
alias scmt "show cable modem summary total"
alias scmvs "show cable modem vendor summary"
alias sup "sh up sig"
alias users "sh user current"
alias util "show docsis channel utilization"
alias wr "copy running-config startup-config"
!
system timezone "CST6CDT"
!
hostname "cmts01-he"
!
!
!
!
ip access-list ntp
deny ntp any any
!
!
!
aaa authentication login local
!
interface ip-bundle 1
cable helper-address 199.102.208.3
ip access-group telnet_hosts
!
!
!
interface trunk 1
gige 0 mode active
gige 1 mode active
ip access-group telnet_hosts
no shutdown
!
!
interface trunk 2
gige 4 mode active
gige 5 mode active
no shutdown
!
!
l2vpn mac-address-movable
no l2vpn local-traffic-forwarding
interface vlan 95
trunk 2
no shutdown
interface vlan 101
trunk 2
no shutdown
!
interface gige 0
auto negotiate
no shutdown
interface gige 1
auto negotiate
no shutdown
interface gige 2
auto negotiate
shutdown
interface gige 3
auto negotiate
shutdown
interface gige 4
auto negotiate
no shutdown
interface gige 5
auto negotiate
no shutdown
interface gige 6
auto negotiate
shutdown
interface gige 7
auto negotiate
shutdown
interface gige 8
auto negotiate
shutdown
interface gige 9
auto negotiate
shutdown
interface gige 10
auto negotiate
shutdown
interface gige 11
auto negotiate
shutdown
!
!
!
!
!
!device information:
!
!
!
!
!
!
!
!casa logging control configuration:
!
!syslog servers for non-DOCSIS events:
!
!
operation mode manual module 0
operation mode manual module 1
operation mode manual module 2
operation mode manual module 3
operation mode manual module 4
operation mode manual module 5
!
!
!multicast
!
multicast load-balance initial-tech direct
!
! ipqam stream config
interface qam 0/0
interleave 32
power 470
channel 0 description "DM 1 - Nodes: 1,2,3,4"
channel 0 frequency 753000000
no channel 0 shutdown
channel 1 description "DM 1 - Nodes: 1,2,3,4"
channel 1 frequency 759000000
no channel 1 shutdown
channel 2 description "DM 1 - Nodes: 1,2,3,4"
channel 2 frequency 765000000
no channel 2 shutdown
channel 3 description "DM 1 - Nodes: 1,2,3,4"
channel 3 frequency 771000000
no channel 3 shutdown
no shutdown
!
interface qam 0/1
interleave 32
power 470
channel 0 description "DM 1 - Nodes: 1,2,3,4"
channel 0 frequency 777000000
no channel 0 shutdown
channel 1 description "DM 1 - Nodes: 1,2,3,4"
channel 1 frequency 783000000
no channel 1 shutdown
channel 2 description "DM 1 - Nodes: 1,2,3,4"
channel 2 frequency 789000000
no channel 2 shutdown
channel 3 description "DM 1 - Nodes: 1,2,3,4"
channel 3 frequency 795000000
no channel 3 shutdown
no shutdown
!
interface qam 0/2
interleave 32
power 470
channel 0 description "DM 1 - Nodes: 1,2,3,4"
channel 0 frequency 801000000
no channel 0 shutdown
channel 1 description "DM 1 - Nodes: 1,2,3,4"
channel 1 frequency 807000000
no channel 1 shutdown
channel 2 description "DM 1 - Nodes: 1,2,3,4"
channel 2 frequency 813000000
no channel 2 shutdown
channel 3 description "DM 1 - Nodes: 1,2,3,4"
channel 3 frequency 819000000
no channel 3 shutdown
no shutdown
!
interface qam 0/3
interleave 32
power 470
channel 0 description "DM 4 - Nodes: rf"
channel 0 frequency 801000000
no channel 0 shutdown
channel 1 description "DM 4 - Nodes: rf"
channel 1 frequency 807000000
no channel 1 shutdown
channel 2 description "DM 4 - Nodes: rf"
channel 2 frequency 813000000
no channel 2 shutdown
channel 3 description "DM 4 - Nodes: rf"
channel 3 frequency 819000000
no channel 3 shutdown
no shutdown
!
interface qam 1/0
interleave 32
power 480
channel 0 description "DM 3 - Nodes: 9,10,11,12"
channel 0 frequency 753000000
no channel 0 shutdown
channel 1 description "DM 3 - Nodes: 9,10,11,12"
channel 1 frequency 759000000
no channel 1 shutdown
channel 2 description "DM 3 - Nodes: 9,10,11,12"
channel 2 frequency 765000000
no channel 2 shutdown
channel 3 description "DM 3 - Nodes: 9,10,11,12"
channel 3 frequency 771000000
no channel 3 shutdown
no shutdown
!
interface qam 1/1
interleave 32
power 480
channel 0 description "DM 2 - Nodes: 5,6,7,8"
channel 0 frequency 753000000
no channel 0 shutdown
channel 1 description "DM 2 - Nodes: 5,6,7,8"
channel 1 frequency 759000000
no channel 1 shutdown
channel 2 description "DM 2 - Nodes: 5,6,7,8"
channel 2 frequency 765000000
no channel 2 shutdown
channel 3 description "DM 2 - Nodes: 5,6,7,8"
channel 3 frequency 771000000
no channel 3 shutdown
no shutdown
!
interface qam 1/2
interleave 32
power 480
channel 0 description "DM 2 - Nodes: 5,6,7,8"
channel 0 frequency 777000000
no channel 0 shutdown
channel 1 description "DM 2 - Nodes: 5,6,7,8"
channel 1 frequency 783000000
no channel 1 shutdown
channel 2 description "DM 2 - Nodes: 5,6,7,8"
channel 2 frequency 789000000
no channel 2 shutdown
channel 3 description "DM 2 - Nodes: 5,6,7,8"
channel 3 frequency 795000000
no channel 3 shutdown
no shutdown
!
interface qam 1/3
interleave 32
power 480
channel 0 description "DM 2 - Nodes: 5,6,7,8"
channel 0 frequency 801000000
no channel 0 shutdown
channel 1 description "DM 2 - Nodes: 5,6,7,8"
channel 1 frequency 807000000
no channel 1 shutdown
channel 2 description "DM 2 - Nodes: 5,6,7,8"
channel 2 frequency 813000000
no channel 2 shutdown
channel 3 description "DM 2 - Nodes: 5,6,7,8"
channel 3 frequency 819000000
no channel 3 shutdown
no shutdown
!
!
route net 0.0.0.0 0 gw 199.102.208.1
route net 10.6.1.0 24 gw 10.7.1.1
route net 167.142.102.0 24 gw 167.142.73.29
route host 167.142.223.11 gw 167.142.73.29
route net 172.16.30.0 27 gw 10.6.99.1
route net 192.168.78.0 24 gw 10.7.1.1
!
!
!pim command
!
!
!
!ds submgt config
docsis submgt default active on
!
!
!
!
!
!
!
no ntp scheck
!
cable sec encrypt-alg-priority des56CbcMode des40CbcMode aes128CbcMode
cable sec cert-revocation-list url
cable sec ocsp protocol-url
cable sec tftp-options net-addr
! EAE Exclusion list configuration
! SAV Configuration
!
cable sec sav-cfg-list merlin 1 199.102.208.167/32
! Static host IP Configuration
!
! Static IP by CM Configuration
!
modulation-profile 1
request tdma qpsk off 64 0 16 338 0 16 fixed on
initial tdma qpsk off 640 5 34 338 0 48 fixed on
station tdma qpsk off 384 5 34 338 0 48 fixed on
short tdma qpsk off 84 6 75 338 13 8 shortened on
long tdma qpsk off 96 8 220 338 0 8 shortened on
modulation-profile 2
request tdma qpsk off 64 0 16 338 0 16 fixed on
initial tdma qpsk off 640 5 34 338 0 48 fixed on
station tdma qpsk off 384 5 34 338 0 48 fixed on
short tdma 16qam off 168 6 75 338 7 8 shortened on
long tdma 16qam off 192 8 220 338 0 8 shortened on
modulation-profile 3
request atdma qpsk off 64 0 16 338 0 16 fixed on 1 1536 qpsk0
initial atdma qpsk off 640 5 34 338 0 48 fixed on 1 1536 qpsk0
station atdma qpsk off 384 5 34 338 0 48 fixed on 1 1536 qpsk0
a-short atdma 64qam off 104 12 75 338 6 8 shortened on 1 1536 qpsk1
a-long atdma 64qam off 104 16 220 338 0 8 shortened on 1 1536 qpsk1
modulation-profile 4
request mtdma qpsk off 64 0 16 338 0 16 fixed on 1 1536 qpsk0
initial mtdma qpsk off 640 5 34 338 0 48 fixed on 1 1536 qpsk0
station mtdma qpsk off 384 5 34 338 0 48 fixed on 1 1536 qpsk0
short mtdma 16qam off 168 6 75 338 7 8 shortened on 1 1536 qpsk1
long mtdma 16qam off 192 8 220 338 0 8 shortened on 1 1536 qpsk1
a-short mtdma 64qam off 104 12 75 338 6 8 shortened on 1 1536 qpsk1
a-long mtdma 64qam off 104 16 220 338 0 8 shortened on 1 1536 qpsk1
modulation-profile 5
request scdma qpsk off 64 0 16 338 1 0 fixed on qpsk0 on 2 1 off
initial scdma qpsk off 640 5 34 338 0 0 fixed on qpsk0 off 2 1 off
station scdma qpsk off 512 5 34 338 0 0 fixed on qpsk0 off 2 1 off
a-short scdma 128qam off 64 5 33 338 12 0 shortened on qpsk0 on 128 1 on
a-long scdma 128qam off 64 10 156 338 0 0 shortened on qpsk0 on 128 1 on
service group 1
qam 0/0/0
qam 0/0/1
qam 0/0/2
qam 0/0/3
qam 0/1/0
qam 0/1/1
qam 0/1/2
qam 0/1/3
qam 0/2/0
qam 0/2/1
qam 0/2/2
qam 0/2/3
upstream 2/2.0
upstream 2/2.1
service group 2
qam 0/0/0
qam 0/0/1
qam 0/0/2
qam 0/0/3
qam 0/1/0
qam 0/1/1
qam 0/1/2
qam 0/1/3
qam 0/2/0
qam 0/2/1
qam 0/2/2
qam 0/2/3
upstream 2/3.0
upstream 2/3.1
service group 3
qam 0/0/0
qam 0/0/1
qam 0/0/2
qam 0/0/3
qam 0/1/0
qam 0/1/1
qam 0/1/2
qam 0/1/3
qam 0/2/0
qam 0/2/1
qam 0/2/2
qam 0/2/3
upstream 2/4.0
upstream 2/4.1
service group 4
qam 1/1/0
qam 1/1/1
qam 1/1/2
qam 1/1/3
qam 1/2/0
qam 1/2/1
qam 1/2/2
qam 1/2/3
qam 1/3/0
qam 1/3/1
qam 1/3/2
qam 1/3/3
upstream 2/5.0
upstream 2/5.1
service group 5
qam 1/1/0
qam 1/1/1
qam 1/1/2
qam 1/1/3
qam 1/2/0
qam 1/2/1
qam 1/2/2
qam 1/2/3
qam 1/3/0
qam 1/3/1
qam 1/3/2
qam 1/3/3
upstream 2/6.0
upstream 2/6.1
service group 6
qam 1/0/0
qam 1/0/1
qam 1/0/2
qam 1/0/3
upstream 2/0.0
upstream 2/0.1
service group 7
qam 1/0/0
qam 1/0/1
qam 1/0/2
qam 1/0/3
upstream 2/1.0
upstream 2/1.1
service group 8
qam 0/3/0
qam 0/3/1
qam 0/3/2
qam 0/3/3
upstream 2/7.0
upstream 2/7.1
cable admission-control preempt priority-voice
!
! spectrum rule configuration
!
!
! black cable modem configuration
!
!
! cable modem vendor configuration
!
!
! cable modem remote-query configuration
!
cable modem remote-query 60 public
upstream map size 5
cable upstream hi-power 0
cable sa-des-tlvlen-2
cable modem offline aging 24
cable mdd extended tx-power support 0
interface docsis-mac 1
no shutdown
no early-authentication-encryption
no multicast-dsid-forward
no tftp-enforce
no tftp-proxy
ip bundle 1
downstream 1 interface qam 0/0/0
downstream 2 interface qam 0/0/1
downstream 3 interface qam 0/0/2
downstream 4 interface qam 0/0/3
downstream 5 interface qam 0/1/0
downstream 6 interface qam 0/1/1
downstream 7 interface qam 0/1/2
downstream 8 interface qam 0/1/3
downstream 9 interface qam 0/2/0
downstream 10 interface qam 0/2/1
downstream 11 interface qam 0/2/2
downstream 12 interface qam 0/2/3
upstream 5 interface upstream 2/2.0/0
upstream 6 interface upstream 2/2.1/0
upstream 7 interface upstream 2/3.0/0
upstream 8 interface upstream 2/3.1/0
upstream 9 interface upstream 2/4.0/0
upstream 10 interface upstream 2/4.1/0
interface docsis-mac 2
no shutdown
no early-authentication-encryption
no multicast-dsid-forward
no tftp-enforce
no tftp-proxy
ip bundle 1
downstream 1 interface qam 1/1/0
downstream 2 interface qam 1/1/1
downstream 3 interface qam 1/1/2
downstream 4 interface qam 1/1/3
downstream 5 interface qam 1/2/0
downstream 6 interface qam 1/2/1
downstream 7 interface qam 1/2/2
downstream 8 interface qam 1/2/3
downstream 9 interface qam 1/3/0
downstream 10 interface qam 1/3/1
downstream 11 interface qam 1/3/2
downstream 12 interface qam 1/3/3
upstream 1 interface upstream 2/6.0/0
upstream 2 interface upstream 2/6.1/0
upstream 3 interface upstream 2/5.0/0
upstream 4 interface upstream 2/5.1/0
interface docsis-mac 3
no shutdown
no early-authentication-encryption
no multicast-dsid-forward
no tftp-enforce
no tftp-proxy
ip bundle 1
downstream 1 interface qam 1/0/0
downstream 2 interface qam 1/0/1
downstream 3 interface qam 1/0/2
downstream 4 interface qam 1/0/3
upstream 1 interface upstream 2/1.0/0
upstream 2 interface upstream 2/1.1/0
upstream 5 interface upstream 2/0.0/0
upstream 6 interface upstream 2/0.1/0
interface docsis-mac 4
no shutdown
no early-authentication-encryption
no multicast-dsid-forward
no tftp-enforce
no tftp-proxy
ip bundle 1
downstream 1 interface qam 0/3/0
downstream 2 interface qam 0/3/1
downstream 3 interface qam 0/3/2
downstream 4 interface qam 0/3/3
upstream 1 interface upstream 2/7.0/0
upstream 2 interface upstream 2/7.1/0
channel-utilization-interval 5
ha redundancy reboot
interface upstream 2/0.0
description "Node 10,12"
frequency 20000000
channel-width 6400000
power-level 8
map-advance dynamic 200
no rate-limit
ingress-cancellation
logical-channel 0 profile 3
logical-channel 0 minislot 2
logical-channel 0 ranging-backoff 4 10
logical-channel 0 pre-equalization
no logical-channel 0 shutdown
no shutdown
interface upstream 2/0.1
description "Node 10,12"
frequency 27000000
channel-width 6400000
power-level 8
map-advance dynamic 200
no rate-limit
ingress-cancellation
logical-channel 0 profile 3
logical-channel 0 minislot 2
logical-channel 0 ranging-backoff 4 10
logical-channel 0 pre-equalization
no logical-channel 0 shutdown
no shutdown
interface upstream 2/1.0
description "Node 9,11"
frequency 20000000
channel-width 6400000
power-level 8
map-advance dynamic 200
no rate-limit
ingress-cancellation
logical-channel 0 profile 3
logical-channel 0 minislot 2
logical-channel 0 ranging-backoff 4 10
logical-channel 0 pre-equalization
no logical-channel 0 shutdown
no shutdown
interface upstream 2/1.1
description "Node 9,11"
frequency 27000000
channel-width 6400000
power-level 8
map-advance dynamic 200
no rate-limit
ingress-cancellation
logical-channel 0 profile 3
logical-channel 0 minislot 2
logical-channel 0 ranging-backoff 4 10
logical-channel 0 pre-equalization
no logical-channel 0 shutdown
no shutdown
interface upstream 2/2.0
description "Node 2"
frequency 20000000
channel-width 6400000
power-level 8
map-advance dynamic 200
no rate-limit
ingress-cancellation
logical-channel 0 profile 3
logical-channel 0 minislot 2
logical-channel 0 ranging-backoff 4 10
logical-channel 0 pre-equalization
no logical-channel 0 shutdown
no shutdown
interface upstream 2/2.1
description "Node 2"
frequency 27000000
channel-width 6400000
power-level 8
map-advance dynamic 200
no rate-limit
ingress-cancellation
logical-channel 0 profile 3
logical-channel 0 minislot 2
logical-channel 0 ranging-backoff 4 10
logical-channel 0 pre-equalization
no logical-channel 0 shutdown
no shutdown
interface upstream 2/3.0
description "Node 1"
frequency 20000000
channel-width 6400000
power-level 8
map-advance dynamic 200
no rate-limit
ingress-cancellation
logical-channel 0 profile 3
logical-channel 0 minislot 2
logical-channel 0 ranging-backoff 4 10
logical-channel 0 pre-equalization
no logical-channel 0 shutdown
no shutdown
interface upstream 2/3.1
description "Node 1"
frequency 27000000
channel-width 6400000
power-level 8
map-advance dynamic 200
no rate-limit
ingress-cancellation
logical-channel 0 profile 3
logical-channel 0 minislot 2
logical-channel 0 ranging-backoff 4 10
logical-channel 0 pre-equalization
no logical-channel 0 shutdown
no shutdown
interface upstream 2/4.0
description "Node 3,4"
frequency 20000000
channel-width 6400000
power-level 8
map-advance dynamic 200
no rate-limit
ingress-cancellation
logical-channel 0 profile 3
logical-channel 0 minislot 2
logical-channel 0 ranging-backoff 4 10
logical-channel 0 pre-equalization
no logical-channel 0 shutdown
no shutdown
interface upstream 2/4.1
description "Node 3,4"
frequency 27000000
channel-width 6400000
power-level 8
map-advance dynamic 200
no rate-limit
ingress-cancellation
logical-channel 0 profile 3
logical-channel 0 minislot 2
logical-channel 0 ranging-backoff 4 10
logical-channel 0 pre-equalization
no logical-channel 0 shutdown
no shutdown
interface upstream 2/5.0
description "Node 6,7"
frequency 20000000
channel-width 6400000
power-level 3
map-advance dynamic 200
no rate-limit
ingress-cancellation
logical-channel 0 profile 3
logical-channel 0 minislot 2
logical-channel 0 ranging-backoff 4 10
logical-channel 0 pre-equalization
no logical-channel 0 shutdown
no shutdown
interface upstream 2/5.1
description "Node 6,7"
frequency 27000000
channel-width 6400000
power-level 3
map-advance dynamic 200
no rate-limit
ingress-cancellation
logical-channel 0 profile 3
logical-channel 0 minislot 2
logical-channel 0 ranging-backoff 4 10
logical-channel 0 pre-equalization
no logical-channel 0 shutdown
no shutdown
interface upstream 2/6.0
description "Node 5,8"
frequency 20000000
channel-width 6400000
power-level 12
map-advance dynamic 300
no rate-limit
ingress-cancellation
logical-channel 0 profile 3
logical-channel 0 minislot 2
logical-channel 0 ranging-backoff 4 10
logical-channel 0 pre-equalization
no logical-channel 0 shutdown
no shutdown
interface upstream 2/6.1
description "Node 5,8"
frequency 27000000
channel-width 6400000
power-level 8
map-advance dynamic 300
no rate-limit
ingress-cancellation
logical-channel 0 profile 3
logical-channel 0 minislot 2
logical-channel 0 ranging-backoff 4 10
logical-channel 0 pre-equalization
no logical-channel 0 shutdown
no shutdown
interface upstream 2/7.0
description "Node rf"
frequency 20000000
channel-width 6400000
power-level 8
map-advance dynamic 200
no rate-limit
ingress-cancellation
logical-channel 0 profile 3
logical-channel 0 minislot 2
logical-channel 0 ranging-backoff 4 10
logical-channel 0 pre-equalization
no logical-channel 0 shutdown
no shutdown
interface upstream 2/7.1
description "Node rf"
frequency 27000000
channel-width 6400000
power-level 8
map-advance dynamic 200
no rate-limit
ingress-cancellation
logical-channel 0 profile 3
logical-channel 0 minislot 2
logical-channel 0 ranging-backoff 4 10
logical-channel 0 pre-equalization
no logical-channel 0 shutdown
no shutdown
!
!
! dsg commands
!
!
!
! load balance commands
!
load-balance enable
load-balance basic-rule 1
enable
load-balance execution-rule 1
upstream-threshold load 10 dynamic minimum 20
method utilization
threshold load 10 enforce 20 minimum 35
load-balance policy 1
rule execution 1
rule basic 1
load-balance general-group default-settings
policy-id 1
initial-tech direct
enable
!
!
!
!snmp agent configuration
!
snmp tree-family TapView 1.3.6.1 - include non-volatile
snmp tree-family TapView 1.3.6.1.4.1.9.9.252 - exclude non-volatile
snmp tree-family TapView 1.3.6.1.4.1.9.9.394 - exclude non-volatile
snmp tree-family TapView 1.3.6.1.4.1.9.9.399 - exclude non-volatile
snmp tree-family TapView 1.3.6.1.4.1.20858.10.19 - exclude non-volatile
snmp tree-family TapView 1.3.6.1.4.1.4491.2.2.9.1.1 - exclude non-volatile
snmp tree-family TapView 1.3.6.1.4.1.4491.2.2.9.1.2 - exclude non-volatile
snmp tree-family SNMPv3View 1.3.6.1 - include non-volatile
snmp tree-family SNMPv3View 1.3.6.1.4.1.9.9.252 - exclude non-volatile
snmp tree-family SNMPv3View 1.3.6.1.4.1.9.9.394 - exclude non-volatile
snmp tree-family SNMPv3View 1.3.6.1.4.1.9.9.399 - exclude non-volatile
snmp tree-family SNMPv3View 1.3.6.1.4.1.20858.10.19 - exclude non-volatile
snmp tree-family SNMPv3View 1.3.6.1.4.1.4491.2.2.9.1.1 - exclude non-volatile
snmp tree-family SNMPv3View 1.3.6.1.4.1.4491.2.2.9.1.2 - exclude non-volatile
snmp tree-family docsisManagerView 1.3.6.1 - include non-volatile
snmp tree-family docsisManagerView 1.3.6.1.4.1.9.9.252 - exclude non-volatile
snmp tree-family docsisManagerView 1.3.6.1.4.1.9.9.394 - exclude non-volatile
snmp tree-family docsisManagerView 1.3.6.1.4.1.9.9.399 - exclude non-volatile
snmp tree-family docsisManagerView 1.3.6.1.6.3.16.1.5.2 - exclude non-volatile
snmp tree-family docsisManagerView 1.3.6.1.4.1.20858.10.19 - exclude non-volatile
snmp tree-family docsisManagerView 1.3.6.1.4.1.4491.2.2.9.1.1 - exclude non-volatile
snmp tree-family docsisManagerView 1.3.6.1.4.1.4491.2.2.9.1.2 - exclude non-volatile
!
system monitor cpu 0 threshold 50
system monitor cpu 1 threshold 50
system monitor cpu 2 threshold 50
system monitor cpu smm threshold 50
system monitor memory 0 threshold 216
system monitor memory 1 threshold 216
system monitor memory 2 threshold 216
system monitor memory smm threshold 432
!
!
!
!Lacp commands
!
!
!
!
!
!
! Packetcable commands
!
!
!
!
!end of configuration
cmts01-he#exit
cmts01-he>exit
Connection to casa01-he closed.
I tried posting our config here yesterday, not sure what happened to it.
Just to clarify, our config does work 90% of the time, it is just if a specific set of circumstances occurs the 602s (and we had a 2472) get stuck for some reason. I will try to post our config again later today.
cmts01-he#show run
!
! CASA-C3000 system running configuration
!
! System boot device is: flash1
!
alias ccm "clear cable modem"
alias cur_calls "show cable voice summary"
alias scm "show cable modem"
alias scmrq "show cable modem remote-query"
alias scmt "show cable modem summary total"
alias scmvs "show cable modem vendor summary"
alias sup "sh up sig"
alias users "sh user current"
alias util "show docsis channel utilization"
alias wr "copy running-config startup-config"
!
system timezone "CST6CDT"
!
hostname "cmts01-he"
!
!
!
!
!
interface eth 0
description "OOB IP Management Network"
!
!
aaa authentication login local
!
interface ip-bundle 1
ip access-group telnet_hosts
!
!
!
interface trunk 1
gige 0 mode active
gige 1 mode active
ip access-group telnet_hosts
no shutdown
!
!
interface trunk 2
gige 4 mode active
gige 5 mode active
no shutdown
!
!
l2vpn mac-address-movable
no l2vpn local-traffic-forwarding
interface vlan 95
trunk 2
no shutdown
interface vlan 101
trunk 2
no shutdown
!
interface gige 0
auto negotiate
no shutdown
interface gige 1
auto negotiate
no shutdown
interface gige 2
auto negotiate
shutdown
interface gige 3
auto negotiate
shutdown
interface gige 4
auto negotiate
no shutdown
interface gige 5
auto negotiate
no shutdown
interface gige 6
auto negotiate
shutdown
interface gige 7
auto negotiate
shutdown
interface gige 8
auto negotiate
shutdown
interface gige 9
auto negotiate
shutdown
interface gige 10
auto negotiate
shutdown
interface gige 11
auto negotiate
shutdown
!
!
!
!
!
!device information:
!
!
!
!
!
!
!
!casa logging control configuration:
!
!syslog servers for non-DOCSIS events:
!
!
operation mode manual module 0
operation mode manual module 1
operation mode manual module 2
operation mode manual module 3
operation mode manual module 4
operation mode manual module 5
!
!
!multicast
!
multicast load-balance initial-tech direct
!
! ipqam stream config
interface qam 0/0
interleave 32
power 470
channel 0 description "DM 1 - Nodes: 1,2,3,4"
channel 0 frequency 753000000
no channel 0 shutdown
channel 1 description "DM 1 - Nodes: 1,2,3,4"
channel 1 frequency 759000000
no channel 1 shutdown
channel 2 description "DM 1 - Nodes: 1,2,3,4"
channel 2 frequency 765000000
no channel 2 shutdown
channel 3 description "DM 1 - Nodes: 1,2,3,4"
channel 3 frequency 771000000
no channel 3 shutdown
no shutdown
!
interface qam 0/1
interleave 32
power 470
channel 0 description "DM 1 - Nodes: 1,2,3,4"
channel 0 frequency 777000000
no channel 0 shutdown
channel 1 description "DM 1 - Nodes: 1,2,3,4"
channel 1 frequency 783000000
no channel 1 shutdown
channel 2 description "DM 1 - Nodes: 1,2,3,4"
channel 2 frequency 789000000
no channel 2 shutdown
channel 3 description "DM 1 - Nodes: 1,2,3,4"
channel 3 frequency 795000000
no channel 3 shutdown
no shutdown
!
interface qam 0/2
interleave 32
power 470
channel 0 description "DM 1 - Nodes: 1,2,3,4"
channel 0 frequency 801000000
no channel 0 shutdown
channel 1 description "DM 1 - Nodes: 1,2,3,4"
channel 1 frequency 807000000
no channel 1 shutdown
channel 2 description "DM 1 - Nodes: 1,2,3,4"
channel 2 frequency 813000000
no channel 2 shutdown
channel 3 description "DM 1 - Nodes: 1,2,3,4"
channel 3 frequency 819000000
no channel 3 shutdown
no shutdown
!
interface qam 0/3
interleave 32
power 470
channel 0 description "DM 4 - Nodes: rf"
channel 0 frequency 801000000
no channel 0 shutdown
channel 1 description "DM 4 - Nodes: rf"
channel 1 frequency 807000000
no channel 1 shutdown
channel 2 description "DM 4 - Nodes: rf"
channel 2 frequency 813000000
no channel 2 shutdown
channel 3 description "DM 4 - Nodes: rf"
channel 3 frequency 819000000
no channel 3 shutdown
no shutdown
!
interface qam 1/0
interleave 32
power 480
channel 0 description "DM 3 - Nodes: 9,10,11,12"
channel 0 frequency 753000000
no channel 0 shutdown
channel 1 description "DM 3 - Nodes: 9,10,11,12"
channel 1 frequency 759000000
no channel 1 shutdown
channel 2 description "DM 3 - Nodes: 9,10,11,12"
channel 2 frequency 765000000
no channel 2 shutdown
channel 3 description "DM 3 - Nodes: 9,10,11,12"
channel 3 frequency 771000000
no channel 3 shutdown
no shutdown
!
interface qam 1/1
interleave 32
power 480
channel 0 description "DM 2 - Nodes: 5,6,7,8"
channel 0 frequency 753000000
no channel 0 shutdown
channel 1 description "DM 2 - Nodes: 5,6,7,8"
channel 1 frequency 759000000
no channel 1 shutdown
channel 2 description "DM 2 - Nodes: 5,6,7,8"
channel 2 frequency 765000000
no channel 2 shutdown
channel 3 description "DM 2 - Nodes: 5,6,7,8"
channel 3 frequency 771000000
no channel 3 shutdown
no shutdown
!
interface qam 1/2
interleave 32
power 480
channel 0 description "DM 2 - Nodes: 5,6,7,8"
channel 0 frequency 777000000
no channel 0 shutdown
channel 1 description "DM 2 - Nodes: 5,6,7,8"
channel 1 frequency 783000000
no channel 1 shutdown
channel 2 description "DM 2 - Nodes: 5,6,7,8"
channel 2 frequency 789000000
no channel 2 shutdown
channel 3 description "DM 2 - Nodes: 5,6,7,8"
channel 3 frequency 795000000
no channel 3 shutdown
no shutdown
!
interface qam 1/3
interleave 32
power 480
channel 0 description "DM 2 - Nodes: 5,6,7,8"
channel 0 frequency 801000000
no channel 0 shutdown
channel 1 description "DM 2 - Nodes: 5,6,7,8"
channel 1 frequency 807000000
no channel 1 shutdown
channel 2 description "DM 2 - Nodes: 5,6,7,8"
channel 2 frequency 813000000
no channel 2 shutdown
channel 3 description "DM 2 - Nodes: 5,6,7,8"
channel 3 frequency 819000000
no channel 3 shutdown
no shutdown
!
!
route net 0.0.0.0 0 gw 199.102.208.1
route net 10.6.1.0 24 gw 10.7.1.1
route net 167.142.102.0 24 gw 167.142.73.29
route host 167.142.223.11 gw 167.142.73.29
route net 172.16.30.0 27 gw 10.6.99.1
route net 192.168.78.0 24 gw 10.7.1.1
!
!
!pim command
!
!
!
!ds submgt config
docsis submgt default active on
!
!
!
!
!
!
!
no ntp scheck
!
cable sec encrypt-alg-priority des56CbcMode des40CbcMode aes128CbcMode
cable sec cert-revocation-list url
cable sec ocsp protocol-url
cable sec tftp-options net-addr
! EAE Exclusion list configuration
! SAV Configuration
!
! Static host IP Configuration
!
! Static IP by CM Configuration
!
modulation-profile 1
request tdma qpsk off 64 0 16 338 0 16 fixed on
initial tdma qpsk off 640 5 34 338 0 48 fixed on
station tdma qpsk off 384 5 34 338 0 48 fixed on
short tdma qpsk off 84 6 75 338 13 8 shortened on
long tdma qpsk off 96 8 220 338 0 8 shortened on
modulation-profile 2
request tdma qpsk off 64 0 16 338 0 16 fixed on
initial tdma qpsk off 640 5 34 338 0 48 fixed on
station tdma qpsk off 384 5 34 338 0 48 fixed on
short tdma 16qam off 168 6 75 338 7 8 shortened on
long tdma 16qam off 192 8 220 338 0 8 shortened on
modulation-profile 3
request atdma qpsk off 64 0 16 338 0 16 fixed on 1 1536 qpsk0
initial atdma qpsk off 640 5 34 338 0 48 fixed on 1 1536 qpsk0
station atdma qpsk off 384 5 34 338 0 48 fixed on 1 1536 qpsk0
a-short atdma 64qam off 104 12 75 338 6 8 shortened on 1 1536 qpsk1
a-long atdma 64qam off 104 16 220 338 0 8 shortened on 1 1536 qpsk1
modulation-profile 4
request mtdma qpsk off 64 0 16 338 0 16 fixed on 1 1536 qpsk0
initial mtdma qpsk off 640 5 34 338 0 48 fixed on 1 1536 qpsk0
station mtdma qpsk off 384 5 34 338 0 48 fixed on 1 1536 qpsk0
short mtdma 16qam off 168 6 75 338 7 8 shortened on 1 1536 qpsk1
long mtdma 16qam off 192 8 220 338 0 8 shortened on 1 1536 qpsk1
a-short mtdma 64qam off 104 12 75 338 6 8 shortened on 1 1536 qpsk1
a-long mtdma 64qam off 104 16 220 338 0 8 shortened on 1 1536 qpsk1
modulation-profile 5
request scdma qpsk off 64 0 16 338 1 0 fixed on qpsk0 on 2 1 off
initial scdma qpsk off 640 5 34 338 0 0 fixed on qpsk0 off 2 1 off
station scdma qpsk off 512 5 34 338 0 0 fixed on qpsk0 off 2 1 off
a-short scdma 128qam off 64 5 33 338 12 0 shortened on qpsk0 on 128 1 on
a-long scdma 128qam off 64 10 156 338 0 0 shortened on qpsk0 on 128 1 on
service group 1
qam 0/0/0
qam 0/0/1
qam 0/0/2
qam 0/0/3
qam 0/1/0
qam 0/1/1
qam 0/1/2
qam 0/1/3
qam 0/2/0
qam 0/2/1
qam 0/2/2
qam 0/2/3
upstream 2/2.0
upstream 2/2.1
service group 2
qam 0/0/0
qam 0/0/1
qam 0/0/2
qam 0/0/3
qam 0/1/0
qam 0/1/1
qam 0/1/2
qam 0/1/3
qam 0/2/0
qam 0/2/1
qam 0/2/2
qam 0/2/3
upstream 2/3.0
upstream 2/3.1
service group 3
qam 0/0/0
qam 0/0/1
qam 0/0/2
qam 0/0/3
qam 0/1/0
qam 0/1/1
qam 0/1/2
qam 0/1/3
qam 0/2/0
qam 0/2/1
qam 0/2/2
qam 0/2/3
upstream 2/4.0
upstream 2/4.1
service group 4
qam 1/1/0
qam 1/1/1
qam 1/1/2
qam 1/1/3
qam 1/2/0
qam 1/2/1
qam 1/2/2
qam 1/2/3
qam 1/3/0
qam 1/3/1
qam 1/3/2
qam 1/3/3
upstream 2/5.0
upstream 2/5.1
service group 5
qam 1/1/0
qam 1/1/1
qam 1/1/2
qam 1/1/3
qam 1/2/0
qam 1/2/1
qam 1/2/2
qam 1/2/3
qam 1/3/0
qam 1/3/1
qam 1/3/2
qam 1/3/3
upstream 2/6.0
upstream 2/6.1
service group 6
qam 1/0/0
qam 1/0/1
qam 1/0/2
qam 1/0/3
upstream 2/0.0
upstream 2/0.1
service group 7
qam 1/0/0
qam 1/0/1
qam 1/0/2
qam 1/0/3
upstream 2/1.0
upstream 2/1.1
service group 8
qam 0/3/0
qam 0/3/1
qam 0/3/2
qam 0/3/3
upstream 2/7.0
upstream 2/7.1
cable admission-control preempt priority-voice
!
! spectrum rule configuration
!
!
! black cable modem configuration
!
!
! cable modem vendor configuration
!
!
! cable modem remote-query configuration
!
cable modem remote-query 60 public
upstream map size 5
cable upstream hi-power 0
cable sa-des-tlvlen-2
cable modem offline aging 24
cable mdd extended tx-power support 0
interface docsis-mac 1
no shutdown
no early-authentication-encryption
no multicast-dsid-forward
no tftp-enforce
no tftp-proxy
ip bundle 1
downstream 1 interface qam 0/0/0
downstream 2 interface qam 0/0/1
downstream 3 interface qam 0/0/2
downstream 4 interface qam 0/0/3
downstream 5 interface qam 0/1/0
downstream 6 interface qam 0/1/1
downstream 7 interface qam 0/1/2
downstream 8 interface qam 0/1/3
downstream 9 interface qam 0/2/0
downstream 10 interface qam 0/2/1
downstream 11 interface qam 0/2/2
downstream 12 interface qam 0/2/3
upstream 5 interface upstream 2/2.0/0
upstream 6 interface upstream 2/2.1/0
upstream 7 interface upstream 2/3.0/0
upstream 8 interface upstream 2/3.1/0
upstream 9 interface upstream 2/4.0/0
upstream 10 interface upstream 2/4.1/0
interface docsis-mac 2
no shutdown
no early-authentication-encryption
no multicast-dsid-forward
no tftp-enforce
no tftp-proxy
ip bundle 1
downstream 1 interface qam 1/1/0
downstream 2 interface qam 1/1/1
downstream 3 interface qam 1/1/2
downstream 4 interface qam 1/1/3
downstream 5 interface qam 1/2/0
downstream 6 interface qam 1/2/1
downstream 7 interface qam 1/2/2
downstream 8 interface qam 1/2/3
downstream 9 interface qam 1/3/0
downstream 10 interface qam 1/3/1
downstream 11 interface qam 1/3/2
downstream 12 interface qam 1/3/3
upstream 1 interface upstream 2/6.0/0
upstream 2 interface upstream 2/6.1/0
upstream 3 interface upstream 2/5.0/0
upstream 4 interface upstream 2/5.1/0
interface docsis-mac 3
no shutdown
no early-authentication-encryption
no multicast-dsid-forward
no tftp-enforce
no tftp-proxy
ip bundle 1
downstream 1 interface qam 1/0/0
downstream 2 interface qam 1/0/1
downstream 3 interface qam 1/0/2
downstream 4 interface qam 1/0/3
upstream 1 interface upstream 2/1.0/0
upstream 2 interface upstream 2/1.1/0
upstream 5 interface upstream 2/0.0/0
upstream 6 interface upstream 2/0.1/0
interface docsis-mac 4
no shutdown
no early-authentication-encryption
no multicast-dsid-forward
no tftp-enforce
no tftp-proxy
ip bundle 1
downstream 1 interface qam 0/3/0
downstream 2 interface qam 0/3/1
downstream 3 interface qam 0/3/2
downstream 4 interface qam 0/3/3
upstream 1 interface upstream 2/7.0/0
upstream 2 interface upstream 2/7.1/0
channel-utilization-interval 5
ha redundancy reboot
interface upstream 2/0.0
description "Node 10,12"
frequency 20000000
channel-width 6400000
power-level 8
map-advance dynamic 200
no rate-limit
ingress-cancellation
logical-channel 0 profile 3
logical-channel 0 minislot 2
logical-channel 0 ranging-backoff 4 10
logical-channel 0 pre-equalization
no logical-channel 0 shutdown
no shutdown
interface upstream 2/0.1
description "Node 10,12"
frequency 27000000
channel-width 6400000
power-level 8
map-advance dynamic 200
no rate-limit
ingress-cancellation
logical-channel 0 profile 3
logical-channel 0 minislot 2
logical-channel 0 ranging-backoff 4 10
logical-channel 0 pre-equalization
no logical-channel 0 shutdown
no shutdown
interface upstream 2/1.0
description "Node 9,11"
frequency 20000000
channel-width 6400000
power-level 8
map-advance dynamic 200
no rate-limit
ingress-cancellation
logical-channel 0 profile 3
logical-channel 0 minislot 2
logical-channel 0 ranging-backoff 4 10
logical-channel 0 pre-equalization
no logical-channel 0 shutdown
no shutdown
interface upstream 2/1.1
description "Node 9,11"
frequency 27000000
channel-width 6400000
power-level 8
map-advance dynamic 200
no rate-limit
ingress-cancellation
logical-channel 0 profile 3
logical-channel 0 minislot 2
logical-channel 0 ranging-backoff 4 10
logical-channel 0 pre-equalization
no logical-channel 0 shutdown
no shutdown
interface upstream 2/2.0
description "Node 2"
frequency 20000000
channel-width 6400000
power-level 8
map-advance dynamic 200
no rate-limit
ingress-cancellation
logical-channel 0 profile 3
logical-channel 0 minislot 2
logical-channel 0 ranging-backoff 4 10
logical-channel 0 pre-equalization
no logical-channel 0 shutdown
no shutdown
interface upstream 2/2.1
description "Node 2"
frequency 27000000
channel-width 6400000
power-level 8
map-advance dynamic 200
no rate-limit
ingress-cancellation
logical-channel 0 profile 3
logical-channel 0 minislot 2
logical-channel 0 ranging-backoff 4 10
logical-channel 0 pre-equalization
no logical-channel 0 shutdown
no shutdown
interface upstream 2/3.0
description "Node 1"
frequency 20000000
channel-width 6400000
power-level 8
map-advance dynamic 200
no rate-limit
ingress-cancellation
logical-channel 0 profile 3
logical-channel 0 minislot 2
logical-channel 0 ranging-backoff 4 10
logical-channel 0 pre-equalization
no logical-channel 0 shutdown
no shutdown
interface upstream 2/3.1
description "Node 1"
frequency 27000000
channel-width 6400000
power-level 8
map-advance dynamic 200
no rate-limit
ingress-cancellation
logical-channel 0 profile 3
logical-channel 0 minislot 2
logical-channel 0 ranging-backoff 4 10
logical-channel 0 pre-equalization
no logical-channel 0 shutdown
no shutdown
interface upstream 2/4.0
description "Node 3,4"
frequency 20000000
channel-width 6400000
power-level 8
map-advance dynamic 200
no rate-limit
ingress-cancellation
logical-channel 0 profile 3
logical-channel 0 minislot 2
logical-channel 0 ranging-backoff 4 10
logical-channel 0 pre-equalization
no logical-channel 0 shutdown
no shutdown
interface upstream 2/4.1
description "Node 3,4"
frequency 27000000
channel-width 6400000
power-level 8
map-advance dynamic 200
no rate-limit
ingress-cancellation
logical-channel 0 profile 3
logical-channel 0 minislot 2
logical-channel 0 ranging-backoff 4 10
logical-channel 0 pre-equalization
no logical-channel 0 shutdown
no shutdown
interface upstream 2/5.0
description "Node 6,7"
frequency 20000000
channel-width 6400000
power-level 3
map-advance dynamic 200
no rate-limit
ingress-cancellation
logical-channel 0 profile 3
logical-channel 0 minislot 2
logical-channel 0 ranging-backoff 4 10
logical-channel 0 pre-equalization
no logical-channel 0 shutdown
no shutdown
interface upstream 2/5.1
description "Node 6,7"
frequency 27000000
channel-width 6400000
power-level 3
map-advance dynamic 200
no rate-limit
ingress-cancellation
logical-channel 0 profile 3
logical-channel 0 minislot 2
logical-channel 0 ranging-backoff 4 10
logical-channel 0 pre-equalization
no logical-channel 0 shutdown
no shutdown
interface upstream 2/6.0
description "Node 5,8"
frequency 20000000
channel-width 6400000
power-level 12
map-advance dynamic 300
no rate-limit
ingress-cancellation
logical-channel 0 profile 3
logical-channel 0 minislot 2
logical-channel 0 ranging-backoff 4 10
logical-channel 0 pre-equalization
no logical-channel 0 shutdown
no shutdown
interface upstream 2/6.1
description "Node 5,8"
frequency 27000000
channel-width 6400000
power-level 8
map-advance dynamic 300
no rate-limit
ingress-cancellation
logical-channel 0 profile 3
logical-channel 0 minislot 2
logical-channel 0 ranging-backoff 4 10
logical-channel 0 pre-equalization
no logical-channel 0 shutdown
no shutdown
interface upstream 2/7.0
description "Node rf"
frequency 20000000
channel-width 6400000
power-level 8
map-advance dynamic 200
no rate-limit
ingress-cancellation
logical-channel 0 profile 3
logical-channel 0 minislot 2
logical-channel 0 ranging-backoff 4 10
logical-channel 0 pre-equalization
no logical-channel 0 shutdown
no shutdown
interface upstream 2/7.1
description "Node rf"
frequency 27000000
channel-width 6400000
power-level 8
map-advance dynamic 200
no rate-limit
ingress-cancellation
logical-channel 0 profile 3
logical-channel 0 minislot 2
logical-channel 0 ranging-backoff 4 10
logical-channel 0 pre-equalization
no logical-channel 0 shutdown
no shutdown
!
!
! dsg commands
!
!
!
! load balance commands
!
load-balance enable
load-balance basic-rule 1
enable
load-balance execution-rule 1
upstream-threshold load 10 dynamic minimum 20
method utilization
threshold load 10 enforce 20 minimum 35
load-balance policy 1
rule execution 1
rule basic 1
load-balance general-group default-settings
policy-id 1
initial-tech direct
enable
!
!
!
!snmp agent configuration
!
snmp tree-family TapView 1.3.6.1 - include non-volatile
snmp tree-family TapView 1.3.6.1.4.1.9.9.252 - exclude non-volatile
snmp tree-family TapView 1.3.6.1.4.1.9.9.394 - exclude non-volatile
snmp tree-family TapView 1.3.6.1.4.1.9.9.399 - exclude non-volatile
snmp tree-family TapView 1.3.6.1.4.1.20858.10.19 - exclude non-volatile
snmp tree-family TapView 1.3.6.1.4.1.4491.2.2.9.1.1 - exclude non-volatile
snmp tree-family TapView 1.3.6.1.4.1.4491.2.2.9.1.2 - exclude non-volatile
snmp tree-family SNMPv3View 1.3.6.1 - include non-volatile
snmp tree-family SNMPv3View 1.3.6.1.4.1.9.9.252 - exclude non-volatile
snmp tree-family SNMPv3View 1.3.6.1.4.1.9.9.394 - exclude non-volatile
snmp tree-family SNMPv3View 1.3.6.1.4.1.9.9.399 - exclude non-volatile
snmp tree-family SNMPv3View 1.3.6.1.4.1.20858.10.19 - exclude non-volatile
snmp tree-family SNMPv3View 1.3.6.1.4.1.4491.2.2.9.1.1 - exclude non-volatile
snmp tree-family SNMPv3View 1.3.6.1.4.1.4491.2.2.9.1.2 - exclude non-volatile
snmp tree-family docsisManagerView 1.3.6.1 - include non-volatile
snmp tree-family docsisManagerView 1.3.6.1.4.1.9.9.252 - exclude non-volatile
snmp tree-family docsisManagerView 1.3.6.1.4.1.9.9.394 - exclude non-volatile
snmp tree-family docsisManagerView 1.3.6.1.4.1.9.9.399 - exclude non-volatile
snmp tree-family docsisManagerView 1.3.6.1.6.3.16.1.5.2 - exclude non-volatile
snmp tree-family docsisManagerView 1.3.6.1.4.1.20858.10.19 - exclude non-volatile
snmp tree-family docsisManagerView 1.3.6.1.4.1.4491.2.2.9.1.1 - exclude non-volatile
snmp tree-family docsisManagerView 1.3.6.1.4.1.4491.2.2.9.1.2 - exclude non-volatile
!
system monitor cpu 0 threshold 50
system monitor cpu 1 threshold 50
system monitor cpu 2 threshold 50
system monitor cpu smm threshold 50
system monitor memory 0 threshold 216
system monitor memory 1 threshold 216
system monitor memory 2 threshold 216
system monitor memory smm threshold 432
!
!
!
!Lacp commands
!
!
!
!
!
!
! Packetcable commands
!
!
!
!
!end of configuration
cmts01-he#exit
cmts01-he>exit
Connection to casa01-he closed.
Please see the attached txt file.
going over a config I did a while back, I had cable sec tftp-options none
~Carl
I will have to give that a try. Any reason you could think of switching it to none would cause issues with other modems?
Hi bhalsne, I was reading your messages regarding the issue reported, one questions: as the issue happens only under some circumstances, have you been able to reproduce the issue in a Lab environment?, or have some clues when the issue happens?, in my experience is better to troubleshoot the issue at the moment it happens, of if you can get someone on site at the moment the issue with a 602 arris happens, it will be better to troubleshoot in that moment, to capture traces, info, to troubleshoot why the devices are stuck at that state. Let me know if that is possible, I may help to troubleshoot too.
Regards.-
Some ideas ......
Cant help you with the CASA, but on Cisco I would "debug cable mac-address xxxx.xxxx.xxxx", "debug cable dhcp", "terminal monitor"
This will dump the DHCP the conversation onto the screen, and I would then look for clues.
If you see DISCOVER, OFFER, DISCOVER, OFFER pattern, then this is a sign the modem is not accepting the OFFER you are sending.
If the OFFER works for some Arris 602 and not others, then perhaps check to see whether they have the same firmware. (What firmware are you running?)
If all else fails and I get stumped with Arris provisioning, I would turn on telnet for the Arris, and then telnet into it from LAN and watch the debugs scroll on the screen. Plenty of different CLI commands available as well to snoop around the config. Usually the answer will be scrolling on the screen though by default.
Hi
can you post you ip configuration dhcp offer and cmts bundle config
we had an issue once because of the mask/gateway
Can you debug the DHCP OFFER packet that your server is sending to the CM??
There are 3 options mandatory in the OFFER (yiaddr, tftp server and config file name), if none of them are present or are missing, CM will drop the packet and it won't send any REQUEST.