Helo!
I have a problem with a TX32 module card of a Motorola 64000.
After a reload of all slots the card just can't get in RUN state it just stays in boot mode and then reboot again.
show chassis status command results:
Current Time: 04/05-11:25:21
Running archive: FLASH:6421.srm4
Slot Type Sub Red State RM IO UpTime LastUpTime Success Failure
0 CMTS 2x8(2.0) 6 RUN x x 04:51:22 1 1
1 CMTS 2x8(2.0) 6 RUN x x 04:51:16 1 1
2 CMTS 2x8(2.0) 6 RUN x x 04:51:11 1 1
3 CMTS 2x8(2.0) 6 RUN x x 04:51:05 1 1
4 CMTS 2x8(2.0) 6 RUN x x 04:50:59 1 1
5 CMTS 2x8(2.0) 6 RUN x x 04:50:53 1 1
6 CMTS 2x8(2.0) - stby x x 04:50:47 0 1
7 SRM4 8 RUN x x 05:00:19 0 0
8 SRM4 - stby x - 04:50:39 1 1
9 CMTS 2x8(2.0) 6 RUN x x 04:50:45 1 1
10 - - - - 0 0
11 DTX TX32 12 boot x p 0 41 See boot state here
12 DTX TX32 11 RUN x s 04:56:31 1 1
13 - - - p 0 0
14 HSIM GE2/ETH8 - RUN x x 04:57:40 1 1
15 HSIM GE2/ETH8 - RUN x x 04:57:40 1 1
Have anyone had this kind of issue.
My email is: camilogabrie@gmail.com
Thanks!
What release was it running before? downgrade, double check the bootrom, fpga and timing for slot 11 and 12
chances are 11 needs a timing module update, min the bootrom. Post the output of show ver for both. also an output of show update bypass
Carl
BSR64000:7A#show update bypass
Slot Reset Boot Format Download
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Slot12 DTX TX32 Domestic, 8 Downstream Ports with 4 Channels per Port Versions: (Redundancy Slot)
Boot ROM: 6.0.0.67
Mini ROM: TX32 Mini ROM Ver. 1.16
Image: 6.4.2.1
Date Built: Wed Dec 18 18:01:22 GMT 2013
Hitless Group Number H49
CPU: MPC8548E rev2.0 e500v2 rev2.0
Memory Size: 2048 MB
Format Version : 11
Assembly Type : 46
PDM Number : 555461-002-00
HW Revision : H
Serial Number : E096652092200034
Switch FPGA Version: 0x00005057
Interface FPGA Version: 0xFE020020
CPLD Version: 0xAD0E
Motherboard Revision Info:
MB Part Number : 535256-005-00
MB HW Revision : J
MB Serial Number : E096652041800030
QRM Revision Info:
Serial Number : 08280809146745700025
Revision Number : 01038546010480060104
Product ID : 0103
Appl Fw : 8546
BootLoader Fw : 0104
HW Revision : 0104
FPGA Ver : 8006
MAC32 Revision Info:
PDM Number : 536352-004-00
HW Revision : B
Serial Number : E096652051100091
FPGA ID : 5A
FPGA Ver : 28
Timing Module Revision Info:
FPGA Ver : 01040000
PIC Prot Code Rev: 0100
PIC Main Code Rev: 0102
The slot 11 is the one that has the boot problem, that why I cant send the show version output.
I just remember the version, it was, Boot ROM: 7.0.0.40
Can I do a forced download update to the slot 11 even if the ROM version is higher than the one I have in flash (6.0.0.67)
I hace bben told this is not recommended by Motorola Support.
Thanks for your help.
from my system, with the same code and bootrom below, I wouldn't downgrade the bootrom. try forcedownload 11 from the config mode. will only force the software, not the bootrom. there are ways to update it, but can easily brick the card if not done right
FPGA ID : 5A
FPGA Ver : 28
Timing Module Revision Info:
FPGA Ver : 02020010 <<<<
PIC Prot Code Rev: 0100
PIC Main Code Rev: 0102
connect to the com port on the front of the card as it boots up, you can see where it's failing
Can you, detail me the steps to update the FPGA please.