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SB5100 problem

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rubenic
SB5100 problem

My SB5100 is finding it difficult to lock on frequency. Can some1 help me out?

cmcaldas
need more info

how many docsis downstream channels does the modem see? what modulation do you use? what's the upstream frequency and modulation used? do other modems lock on without issue or just this model? what level is the modem receiving? example receives at +4 and transmits at +51

rubenic
RE-

it doesn't pick any downstream channel-the receive light keeps blinking. I tried a friends modem and it worked.

cmcaldas
modem file?

what levels does the other modem show as far as transmit and receive? what modulation is used on the upstream? same modem file? does the modem file used for this modem tell the modem to use freq 561000000 for example

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