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IP Video

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IP Video

I am just an RF guy but I need some suggestions. We have a CASA CMTS and have not been able
to get IP video to work. We were trying to use Moto. D3 modems. Just for the heck of it we connected
a D2 modem and our set top got the IPs and has been playing now for a couple of weeks. Is there
something missing in the D3 modem configs that keeps our set top from getting IPs?
Also once the set top gets its IPs we connected it to an Arris D3 modem and it kept playing but would not
boot up with it.

Thanks for any suggestions.