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DHCP RENEW sent - No response

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Rob206
DHCP RENEW sent - No response

Hello, I'm new in this forum.

Last week I noticed a small problem in my network. Cable modems and host have a strange problem in renewing IP addressess.

When modem boots up it gets IP and config from tftp server and looks fine and works.
After half of dhcp-lease time ( like in dhcp std. ) modem and CPE tries to renew its address.
In this case I can see in logs many entries like this:

Mar 13 06:25:14 172.16.1.210 CABLEMODEM[DOCSIS]: <68010100>DHCP RENEW sent - No response

and log from dhcp server looks like :

Mar 14 06:56:27 GW-INTERSAT dhcpd: DHCPREQUEST for 172.16.1.210 from 00:15:96:78:a6:ee via eth0
Mar 14 06:56:27 GW-INTERSAT dhcpd: DHCPACK on 172.16.1.210 to 00:15:96:78:a6:ee via eth0
Mar 14 06:56:59 GW-INTERSAT dhcpd: DHCPREQUEST for 172.16.1.210 from 00:15:96:78:a6:ee via eth0
Mar 14 06:56:59 GW-INTERSAT dhcpd: DHCPACK on 172.16.1.210 to 00:15:96:78:a6:ee via eth0
Mar 14 06:58:03 GW-INTERSAT dhcpd: DHCPREQUEST for 172.16.1.210 from 00:15:96:78:a6:ee via eth0
Mar 14 06:58:03 GW-INTERSAT dhcpd: DHCPACK on 172.16.1.210 to 00:15:96:78:a6:ee via eth0
Mar 14 06:58:06 GW-INTERSAT dhcpd: DHCPREQUEST for 172.16.1.210 from 00:15:96:78:a6:ee via eth0
Mar 14 06:58:06 GW-INTERSAT dhcpd: DHCPACK on 172.16.1.210 to 00:15:96:78:a6:ee via eth0
Mar 14 06:58:14 GW-INTERSAT dhcpd: DHCPREQUEST for 172.16.1.210 from 00:15:96:78:a6:ee via eth0
Mar 14 06:58:14 GW-INTERSAT dhcpd: DHCPACK on 172.16.1.210 to 00:15:96:78:a6:ee via eth0
Mar 14 06:58:29 GW-INTERSAT dhcpd: DHCPREQUEST for 172.16.1.210 from 00:15:96:78:a6:ee via eth0
Mar 14 06:58:29 GW-INTERSAT dhcpd: DHCPACK on 172.16.1.210 to 00:15:96:78:a6:ee via eth0
Mar 14 06:59:00 GW-INTERSAT dhcpd: DHCPREQUEST for 172.16.1.210 from 00:15:96:78:a6:ee via eth0
Mar 14 06:59:00 GW-INTERSAT dhcpd: DHCPACK on 172.16.1.210 to 00:15:96:78:a6:ee via eth0
Mar 14 07:00:03 GW-INTERSAT dhcpd: DHCPREQUEST for 172.16.1.210 from 00:15:96:78:a6:ee via eth0
Mar 14 07:00:03 GW-INTERSAT dhcpd: DHCPACK on 172.16.1.210 to 00:15:96:78:a6:ee via eth0

Modems and CPE reply to ping request and works ok but logs are growing very fast.

Have you any suggestions how to diagnose this issue ?

cmcaldas
Arris

The log file you posted is from the same mac address, thinking it's a modem or mta that doesn't like the file and keeps trying. check that state of that modem on the cmts and you will find your answer

Rob206
Log state from c3 :

Log state from c3 :
DS/US Prim Online Timing Rec CPE IP address MAC address DOC
Interface SID state offset power
C1/0/U1.0 126 online(pt) 433 -4.2 2/5 172.16.1.14 0013.1155.07ae D2.0A

Example logs from dhcp.log :
Mar 17 17:02:54 GW-INTERSAT dhcpd: DHCPREQUEST for 172.16.1.14 from 00:13:11:55:07:ae via eth0
Mar 17 17:02:54 GW-INTERSAT dhcpd: DHCPACK on 172.16.1.14 to 00:13:11:55:07:ae via eth0
Mar 17 17:03:02 GW-INTERSAT dhcpd: DHCPREQUEST for 172.16.1.14 from 00:13:11:55:07:ae via eth0
Mar 17 17:03:02 GW-INTERSAT dhcpd: DHCPACK on 172.16.1.14 to 00:13:11:55:07:ae via eth0

Example log from syslog :

Mar 17 17:02:51 172.16.1.14 CABLEMODEM[DOCSIS]: <68010100>DHCP RENEW sent - No response
Mar 17 17:02:54 172.16.1.14 CABLEMODEM[DOCSIS]: <68010100>DHCP RENEW sent - No response
Mar 17 17:03:02 172.16.1.14 CABLEMODEM[DOCSIS]: <68010100>DHCP RENEW sent - No response
Mar 17 17:03:16 172.16.1.14 CABLEMODEM[DOCSIS]: <68010100>DHCP RENEW sent - No response
Mar 17 17:03:48 172.16.1.14 CABLEMODEM[DOCSIS]: <68010100>DHCP RENEW sent - No response

I can normally ping CM :
PING 172.16.1.14 (172.16.1.14) 56(84) bytes of data.
64 bytes from 172.16.1.14: icmp_seq=1 ttl=64 time=5.93 ms
64 bytes from 172.16.1.14: icmp_seq=2 ttl=64 time=13.1 ms

Problem is that log files grow very fast.

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