Cisco EPC2425 wireless modem gateway EMTA provisioning help (long post, lots of details) (SOLVED).

Hello,

we have a cable plant with telephony service and we use mostly Cisco EPC2203 modem/emta devices. We acquired a number of Cisco EPC2425 modem/gateway/emta devices, and my troubles started :).

It seems that I do not have all options neeed by this modem in my DHCP. Modem behavior is weird. It acquires it's address, EMTA acquires it's addres, but neither work. I can access modem by telnet (enabled it via config file) over WAN address, but modem cannot work either as a bridge or gateway. EMTA part acquires it's address and tries to register with SIP server, but fails to do so, even though it has all the parameters loaded.
Modem log shows the following :

DHCP FAILED - Response doesn't contain ALL the valid options
TLV-11 - unrecognized OID

I have to stress out again that this DHCP config works with EPC2203 modems.

This is DHCP config :

ddns-update-style none;
use-host-decl-names on;
#option 122
option space opt122;
option opt122.mtaDhcpPri code 1 = ip-address;
option opt122.mtaDhcpSec code 2 = ip-address;
option opt122.provServer code 3 = encapsulate fqdn;
option opt122.asReq1 code 4 = integer 16;
option opt122.asReq2 code 5 = integer 16;
option opt122.krbRealm code 6 = string;
option opt122.ticketgrant code 7 = boolean;
option opt122.provTimer code 8 = integer 16;
option option-122 code 122 = encapsulate opt122;
option tftp-server-name "xxx.xxx.xxx.7";
option routers xxx.xxx.xxx.1;

shared-network VoIP {
authoritative;
deny unknown-clients;
option time-offset 3600;
option routers xxx.xxx.xxx.1;
subnet xxx.xxx.xxx.0 netmask 255.255.255.0 {
option ntp-servers xxx.xxx.xxx.7;
option log-servers xxx.xxx.xxx.7;
filename "voip_u2.bin";
deny unknown-clients;
option subnet-mask 255.255.255.0;
option routers xxx.xxx.xxx.1;
option host-name = host-decl-name;
option tftp-server-name "xxx.xxx.xxx.7";
option broadcast-address xxx.xxx.xxx.255;
option time-servers xxx.xxx.xxx.7;
option domain-name-servers xx.xxx.xxx.x , xxx.xxx.xxx.xxx;
option domain-name "somecompany.com";
default-lease-time 72000;
max-lease-time 144000;
next-server xxx.xxx.xxx.7;
range xxx.xxx.xxx.100 xxx.xxx.xxx.200;
}
# test
host 00252ede343a {
filename "voip_u2.bin";
deny unknown-clients;
ddns-updates off;
option tftp-server-name "xxx.xxx.xxx.7";
option routers xxx.xxx.xxx.1;
next-server xxx.xxx.xxx.7;
hardware ethernet 00:25:2e:de:34:3a;
}
host 00252ede343c{
option time-offset 3600;
option ntp-servers xxx.xxx.xxx.7;
option log-servers xxx.xxx.xxx.7;
option time-servers xxx.xxx.xxx.7;
option tftp-server-name "xxx.xxx.xxx.7";
option domain-name "mta.somecompany.com";
option routers xxx.xxx.xxx.1;
next-server xxx.xxx.xxx.7;
ddns-updates off;
deny unknown-clients;
fixed-address xxx.xxx.xxx.50;
hardware ethernet 00:25:2e:de:34:3c;
filename "00252ede343c.cm";
option dhcp.bootfile-name "00252ede343c.cm";
}

This is config file for this modem :

Main
{
DownstreamFrequency 367250000;
UpstreamChannelId 2;
NetworkAccess 1;
MaxCPE 3;
BaselinePrivacy {
AuthTimeout 10;
ReAuthTimeout 10;
AuthGraceTime 600;
OperTimeout 10;
ReKeyTimeout 10;
TEKGraceTime 600;
AuthRejectTimeout 9;
}
UsServiceFlow
{
UsServiceFlowRef 1;
QosParamSetType 7;
TrafficPriority 1;
MaxRateSustained 2048000;
SchedulingType 2;
RequestOrTxPolicy 0x0000008a;
}
DsServiceFlow
{
DsServiceFlowRef 101;
QosParamSetType 7;
TrafficPriority 1;
MaxRateSustained 4096000;
}
MaxClassifiers 20;
GlobalPrivacyEnable 1;
SnmpMibObject cmAPWebSwitch.0 Integer 1;
SnmpMibObject saCmWebAccessLevel.0 Integer 3; /* advanced */
SnmpMibObject saCmWebAccessAdvancedType.0 Integer 1; /* plain */
SnmpMibObject saCmWebAccessAdvancedUsername.0 String "xxx" ;
SnmpMibObject saCmWebAccessAdvancedPassword.0 String "xxxxxxxxx8" ;
SnmpMibObject cmRemoteWebAccess.0 Integer 1;
SnmpMibObject saCmMtaDevice.0 Integer 1;
SnmpMibObject saCmMtaProvisioningMode.0 Integer 4;
SnmpMibObject saCmMtaRequireTod.0 Integer 0;
SnmpMibObject saCmMtaDhcpPktcOption.0 Integer 1;
SnmpMibObject saCmMtaCountMtaAsCpe.0 Integer 0;
SnmpMibObject docsDevSwAdminStatus.0 Integer 2;
SnmpMibObject saCmMtaCliAccessType.0 Integer 1;
SnmpMibObject saCmMtaCliAccessInterface.0 HexString 0x80 ;
SnmpMibObject saCmMtaCliAccessUsername.0 String "xxx";
SnmpMibObject saCmMtaCliAccessPassword.0 String "xxxxxx8";
SnmpMibObject cmConsoleMode.0 Integer 2;
SnmpMibObject saCmMtaIpFilters.0 Integer 1;
SnmpMibObject saCmMtaRequireTod.0 Integer 0;
SnmpMibObject saCmMtaDhcpPktcOption.0 Integer 1;
SnmpMibObject saCmMtaCountMtaAsCpe.0 Integer 0;
SnmpMibObject saHwDescrDectType.0 Integer 2;

This is showSIPdata from the modem

CM> showSipProvData

11:13:25.830 10/07/2010 (CALC) ========== SIP Configuration Data ==========

11:13:25.830 10/07/2010 (CALC) UserName1 : Line1
11:13:25.830 10/07/2010 (CALC) UserName2 :
11:13:25.830 10/07/2010 (CALC) UserId1 : 124568798
11:13:25.830 10/07/2010 (CALC) UserId2 :
11:13:25.830 10/07/2010 (CALC) UserPw1 : xxxxxxx
11:13:25.830 10/07/2010 (CALC) UserPw2 :
11:13:25.830 10/07/2010 (CALC) UserAuthId1 : 124568798
11:13:25.830 10/07/2010 (CALC) UserAuthId2 :
11:13:25.830 10/07/2010 (CALC) UserPwEncrypt1 : 1
11:13:25.830 10/07/2010 (CALC) UserPwEncrypt2 : 1
11:13:25.830 10/07/2010 (CALC) SIP protocol type : 1
11:13:25.830 10/07/2010 (CALC) SIP prack pref type : 1
11:13:25.830 10/07/2010 (CALC) SIP local port : 5060
11:13:25.830 10/07/2010 (CALC) SIP DhcpFqdn : 2
11:13:25.830 10/07/2010 (CALC) SIP proxy server1 : xxx.xxxxx.com
11:13:25.830 10/07/2010 (CALC) SIP proxy server2 : 0.0.0.0
11:13:25.830 10/07/2010 (CALC) SIP proxy port1 : 5060
11:13:25.830 10/07/2010 (CALC) SIP proxy port2 : 0
11:13:25.830 10/07/2010 (CALC) SIP Reg server1 : xxx.xxxxx.com
11:13:25.830 10/07/2010 (CALC) SIP Reg server2 : 0.0.0.0
11:13:25.830 10/07/2010 (CALC) SIP Reg port1 : 5060
11:13:25.840 10/07/2010 (CALC) SIP Reg port2 : 0
11:13:25.840 10/07/2010 (CALC) SIP OutBound server1 : 0.0.0.0
11:13:25.840 10/07/2010 (CALC) SIP OutBound server2 : 0.0.0.0
11:13:25.840 10/07/2010 (CALC) SIP OutBound port1 : 0
11:13:25.840 10/07/2010 (CALC) SIP OutBound port2 : 0
11:13:25.840 10/07/2010 (CALC) SIP DBG log server : 0.0.0.0
11:13:25.840 10/07/2010 (CALC) SIP DBG log port : 0
11:13:25.840 10/07/2010 (CALC) SIP StatAgentURI1 :
11:13:25.840 10/07/2010 (CALC) SIP StatAgentURI2 :
11:13:25.840 10/07/2010 (CALC) SIP Dial Plan : x+T
11:13:25.840 10/07/2010 (CALC) SIP DiModMap :
11:13:25.840 10/07/2010 (CALC) SIP DiModPrefix :
11:13:25.840 10/07/2010 (CALC) SIP CDT : 3000
11:13:25.840 10/07/2010 (CALC) SIP IDT : 5000
11:13:25.840 10/07/2010 (CALC) DtmfRelayState : 0
11:13:25.840 10/07/2010 (CALC) DtmfRelayPayloadType : 101
11:13:25.840 10/07/2010 (CALC) Line1 PacketPeriod : 20
11:13:25.840 10/07/2010 (CALC) Line2 PacketPeriod : 20
11:13:25.840 10/07/2010 (CALC) Line1 Is Vad Enabled : 0
11:13:25.840 10/07/2010 (CALC) Line2 Is Vad Enabled : 0
11:13:25.850 10/07/2010 (CALC) Line1 Is Ecan Enabled : 1
11:13:25.850 10/07/2010 (CALC) Line2 Is Ecan Enabled : 1
11:13:25.850 10/07/2010 (CALC) Line1 Call id Enabled : 1
11:13:25.850 10/07/2010 (CALC) Line2 Call id Enabled : 1
11:13:25.850 10/07/2010 (CALC) Line1 CWCall id Enabled : 1
11:13:25.850 10/07/2010 (CALC) Line2 CWCall id Enabled : 1
11:13:25.850 10/07/2010 (CALC) Is Use Fqdn : 0
11:13:25.850 10/07/2010 (CALC) Line1 IpDialing Enabled : 0
11:13:25.850 10/07/2010 (CALC) Line2 IpDialing Enabled : 0
11:13:25.850 10/07/2010 (CALC) SIP SIG Tos : 0
11:13:25.850 10/07/2010 (CALC) SIP RTP Tos : 0
11:13:25.850 10/07/2010 (CALC) Session expire time : 0
11:13:25.850 10/07/2010 (CALC) Register expire time : 0
11:13:25.850 10/07/2010 (CALC) Register grace time : 10
11:13:25.850 10/07/2010 (CALC) SIP T1 timer : 500
11:13:25.850 10/07/2010 (CALC) SIP T2 timer : 4000
11:13:25.850 10/07/2010 (CALC) SIP T4 timer : 5000
11:13:25.850 10/07/2010 (CALC) SIP B timer : 32000
11:13:25.850 10/07/2010 (CALC) SIP F timer : 32000
11:13:25.850 10/07/2010 (CALC) SIP H timer : 32000
11:13:25.850 10/07/2010 (CALC) SIP D timer : 3000
11:13:25.850 10/07/2010 (CALC) SIP J timer : 32000
11:13:25.850 10/07/2010 (CALC) SIP RegAttemptMin timer : 3600
11:13:25.860 10/07/2010 (CALC) SIP RegAttemptMax timer : 3600
11:13:25.860 10/07/2010 (CALC) SIP RegAttempt timer : 3600
11:13:25.860 10/07/2010 (CALC) ROH Start to play Time : 20
11:13:25.860 10/07/2010 (CALC) Bye Tone : 0
11:13:25.860 10/07/2010 (CALC) HookFlash Handle : 2
11:13:25.860 10/07/2010 (CALC) Local RingBack : 1
11:13:25.860 10/07/2010 (CALC) SIP Call Waiting On Hold: 0
11:13:25.860 10/07/2010 (CALC) Line1 Register Status : 0
11:13:25.860 10/07/2010 (CALC) Line2 Register Status : 2
11:13:25.860 10/07/2010 (CALC) Line1 Register Force : 0
11:13:25.860 10/07/2010 (CALC) Line2 Register Force : 0
11:13:25.860 10/07/2010 (CALC) Line1 Unregistered Dial : 0
11:13:25.860 10/07/2010 (CALC) Line2 Unregistered Dial : 0
11:13:25.860 10/07/2010 (CALC) Line1 Warm Line Status : 0
11:13:25.860 10/07/2010 (CALC) Line2 Warm Line Status : 0
11:13:25.860 10/07/2010 (CALC) Line1 Warm Line Number :
11:13:25.860 10/07/2010 (CALC) Line2 Warm Line Number :
11:13:25.860 10/07/2010 (CALC) Warm Line Timer : 5
11:13:25.860 10/07/2010 (CALC) Line1 CallFWD Number :
11:13:25.860 10/07/2010 (CALC) Line2 CallFWD Number :
11:13:25.860 10/07/2010 (CALC) AutoRedial Interval : 15
11:13:25.870 10/07/2010 (CALC) AutoRedial Timeout : 1800
11:13:25.870 10/07/2010 (CALC) AutoRedial SessionProgressTimer: 5000
11:13:25.870 10/07/2010 (CALC) Line1 CallWaiting status Admin: 0 User: 0
11:13:25.870 10/07/2010 (CALC) Line2 CallWaiting status Admin: 0 User: 0
11:13:25.870 10/07/2010 (CALC) Line1 CallFWDNoAns status Admin: 0 User: 0
11:13:25.870 10/07/2010 (CALC) Line2 CallFWDNoAns status Admin: 0 User: 0
11:13:25.870 10/07/2010 (CALC) Line1 CallFWDBusy status Admin: 0 User: 0
11:13:25.870 10/07/2010 (CALC) Line2 CallFWDBusy status Admin: 0 User: 0
11:13:25.870 10/07/2010 (CALC) Line1 CallFWDAll status Admin: 0 User: 0
11:13:25.870 10/07/2010 (CALC) Line2 CallFWDAll status Admin: 0 User: 0
11:13:25.870 10/07/2010 (CALC) CallForwarding Processed: 1
11:13:25.870 10/07/2010 (CALC) Line1 Redialcall status Admin: 0
11:13:25.870 10/07/2010 (CALC) Line2 Redialcall status Admin: 0
11:13:25.870 10/07/2010 (CALC) Line1 CancelWait status Admin: 0
11:13:25.870 10/07/2010 (CALC) Line2 CancelWait status Admin: 0
11:13:25.870 10/07/2010 (CALC) Line1 ReturnCall status Admin: 0
11:13:25.870 10/07/2010 (CALC) Line2 ReturnCall status Admin: 0
11:13:25.870 10/07/2010 (CALC) Line1 MWI status Admin: 0
11:13:25.880 10/07/2010 (CALC) Line2 MWI status Admin: 0
11:13:25.880 10/07/2010 (CALC) Line1 CallTransfer status Admin: 0
11:13:25.880 10/07/2010 (CALC) Line2 CallTransfer status Admin: 0
11:13:25.880 10/07/2010 (CALC) Line1 AutoRedial status Admin: 0
11:13:25.880 10/07/2010 (CALC) Line2 AutoRedial status Admin: 0
11:13:25.880 10/07/2010 (CALC) Line1 BlockCID status Admin: 0
11:13:25.880 10/07/2010 (CALC) Line2 BlockCID status Admin: 0
11:13:25.880 10/07/2010 (CALC) Line1 SendCID status User: 1
11:13:25.880 10/07/2010 (CALC) Line2 SendCID status User: 1
11:13:25.880 10/07/2010 (CALC) Line1 CancelCID status Admin: 0
11:13:25.880 10/07/2010 (CALC) Line2 CancelCID status Admin: 0
11:13:25.880 10/07/2010 (CALC) Line1 DND status Admin: 0 User: 0
11:13:25.880 10/07/2010 (CALC) Line2 DND status Admin: 0 User: 0
11:13:25.880 10/07/2010 (CALC) DND Forward To :
11:13:25.880 10/07/2010 (CALC) Line1 GoodProxyEnabled : 0
11:13:25.880 10/07/2010 (CALC) Line2 GoodProxyEnabled : 0
11:13:25.880 10/07/2010 (CALC) Feature code

CM>

CM/emta> mtaInfoGet

09:32:49.540 10/07/2010 (CALC) MTA FQDN = 00252ede343c.mta.somecompany.com
09:32:49.540 10/07/2010 (CALC) MTA IP = xxx.xxx.xxx.53
09:32:49.540 10/07/2010 (CALC) MTA SUBNET IP = 255.255.255.0
09:32:49.540 10/07/2010 (CALC) MTA GATEWAY IP = xxx.xxx.xxx.1
09:32:49.540 10/07/2010 (CALC) MTA BOOTFILE = 00252e0dec48.cm
09:32:49.540 10/07/2010 (CALC) MTA PRIMARY DNS = xx.xxx.xxx.x
09:32:49.540 10/07/2010 (CALC) MTA SECONDARY DNS = xxx.xxx.xxx.xxx
09:32:49.540 10/07/2010 (CALC) MTA SUB OPT 8 = 10
09:32:49.540 10/07/2010 (CALC) MTA GATEWAY IP = xxx.xxx.xxx.7
09:32:49.540 10/07/2010 (CALC) MTA PROV STATE = 1
09:32:49.540 10/07/2010 (CALC) MTA CONFIG FILE NAME = tftp://[xxx.xxx.xxx.7]/00252ede343c.cm

CM/emta>

LAST UPDATE:

Solved this with previous version firmware. I flashed old firmware into units and everything worked normally.