If you have Incognito, that's even better.
I have had a hard time setting up service classes on our BSR's. Every time, I get these:
[10/16-12:57:02.09- 05:EVT]-E-RESSF.121 Failure to set provisioned QOS param set for CM 6019.7174.ff93, sfid 0, type US, svcClassName DefUGS, present 0x2147483881x, state 1, Index 20
Could someone email me a data dump from their BSR64K CMTS and a modem config file in plaintext format to merrimac at leuthcorps dot com ?