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Arris C4 SNMP Issue

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Arris C4 SNMP Issue

We have an Arris C4 and have an issue with trying to get the CPE IP address from the CMTS via SNMP. We are using Promptlink for provisioning/monitoring.

CMTS SNMP setting allow access to all MIB's, but reading CPE IP information results in error response "No Such Instance currently exists at this OID".