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modem restart - cable load-balance

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deividfiguer
modem restart - cable load-balance

Question:
when a modem is moved from one cable interface to another by the load balancing the modem always restarts, this must be the case or it is not normal
CMTS CISCO
cisco uBR7246VXR

Please I hope collaboration with the answer

Thank you

cmcaldas
no, yes

when you say from one interface to another, are they on the same mac domain?
can you give an example, it's a 2.0 modem and load balance has the modem go from 555Mhz to 567Mhz and it resets? = modem firmware needs to be upgraded.