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emkowale
firmware question

Hello,

Do the Arris TM402, TM502 and TM602 series EMTAs all take the same firmware? I have the latest (TS 6.1.77 DOCSIS - PacketCable SIP
Oct 30, 2009) I have only one TM602G and it refuses to take the firmware. I'm wondering if it is just bad because it's my only one.

Thanks,
Eric

kwesibrunee
Yes and no, version 5.x.xx

Yes and no,

version 5.x.xx firmware was the same for all 4xx, 5xx and 6xx models

starting in version 6.x.xx there are two distinct versions of the firmware one for 4xx and 5xx models and one for 6xx models

the ML (Multiline) and WR (Wireless Router) models also have separate firmwares which are 5xx and 6xx specific too

if your new 602G came with 6.x.xx version it will not allow you to use the 4_5 version to upgrade it you will need the TS 6.1.77 DOCSIS SIP MODEL_6 IMAGE version of their firmware.

as a result of this switch in firmware design they also implemented a separate but similar upgrade procedure to the Docsis one.

they are specifically

arrisCmDevSwAdminStatus setting this to 2 (allowArrisprovisioningUpgrade ) allows the modem to use info in the arrisCmDevSw tables for firmware upgrade

arrisCmDevSwHwModel for 602Gs this should be set to TM602G
arrisCmDevSwServer set to your tftp server for upgrade
arrisCmDevSwFilename the filename to upgrade

so fo your purposes you could add

arrisCmDevSwAdminStatus.0 allowProvisioningUpgrade
arrisCmDevSwHwModel.1 "TM602G"
arrisCmDevSwServer.1 10.0.0.1
arrisCmDevSwFilename.1 "TS060177_102309_NA.MODEL_6.SIP.img"

if you wanted to upgrade your 402 and 502 also you could also add

arrisCmDevSwHwModel.2 "TM402G"
arrisCmDevSwServer.2 10.0.0.1
arrisCmDevSwFilename.2 "TS060177_102309_NA.MODEL_4_5.SIP.img"
arrisCmDevSwHwModel.3 "TM502G"
arrisCmDevSwServer.3 10.0.0.1
arrisCmDevSwFilename.3 "TS060177_102309_NA.MODEL_4_5.SIP.img"

this is actually more flexible than the docsis method because it allows you to use specific versions for specific hardware.

see the arris 6.1 user docs for further information.

jamest9
Hello,

Hello,
Does anyone have a copy of:
TS 6.1.77 DOCSIS SIP MODEL_6 IMAGE 
for download?
Thanks,
James

mbowe
Cant help you with the

Cant help you with the download, but please note :

6.1.77 is VERY old (23 Oct 2009)

6.1.137 is I think close to the latest (16 Nov 2015)

jamest9
Hi Mbowe,

Hi Mbowe,
Does 6.1.137 have SIP image?
I am having trouble with phone activation.

mbowe
SIP yes.

SIP yes.

ssun
TM602G SIP firmware

mbowe,

Could you please help to send a copy of TM602G SIP firmware to me? Thanks a lot.
istevensun@gmail.com