BSR64K error code after upgrade | docsis.org

You are here

BSR64K error code after upgrade

10 posts / 0 new
Last post
michaelnwr
BSR64K error code after upgrade

does anyone happen to know what this error code stands for in the following output on boot up:

MOT:7A>[05/27-13:23:39.43- 11:RMIOM]-E- RMIOM.74 Power-On Diagnostics Failure. Error Code: 0x3606
[05/27-13:23:39.47- 13:RMIOM]-E- RMIOM.74 Power-On Diagnostics Failure. Error Code: 0x3606

I was not seeing it before I upgraded from 5.3.1 to 6.4.2.1

anyone have any idea's on this?

Everything else seems to be working just fine with the chassis.

villa
The cards in slots 11 and 13

The diagnostics error code 0x3606 is an indication that the Timing Module firmware requires upgrade.

Lab:7A#sh ver slo 11

Slot11 DTX TXPlus Domestic, 8 Downstream Ports with 8 Channels per Port Versions:
Boot ROM: 7.0.0.40
Mini ROM: TX32 Mini ROM Ver. 1.17
Image: 7.1.1.4
Date Built: Fri Jan 09 01:15:27 GMT 2015
Hitless Group Number H52
CPU: MPC8548E rev2.1 e500v2 rev2.2
Memory Size: 1024 MB
Format Version : 11
Assembly Type : 45
PDM Number : 555461-001-00
HW Revision : W
Serial Number : J106652090300041
Switch FPGA Version: 0x00008060
Interface FPGA Version: 0xFE01002A
CPLD Version: 0xAD0E
Motherboard Revision Info:
MB Part Number : 535256-005-00
MB HW Revision : P
MB Serial Number : H106652041800011
QRM Revision Info:
Serial Number : 09380810245745900014
Revision Number : 01038705010481032008
Product ID : 0103
Appl Fw : 8705
BootLoader Fw : 0104
HW Revision : 2008
FPGA Ver : 8103
MAC32 Revision Info:
PDM Number : 536352-004-00
HW Revision : C
Serial Number : G106652051200006
FPGA ID : 5A
FPGA Ver : 28
Timing Module Revision Info:
FPGA Ver : 02020010
PIC Prot Code Rev: 0100
PIC Main Code Rev: 0102

If you can paste the output of this cmd I can tell you hoe to upgrade the Timing module.

michaelnwr
MOT:7A#show version slot 11

MOT:7A#show version slot 11

Slot11 DTX TX32 Domestic, 8 Downstream Ports with 4 Channels per Port Versions:
Boot ROM: 6.0.0.52
Mini ROM: TX32 Mini ROM Ver. 1.16
Image: 6.4.2.1
Date Built: Wed Dec 18 18:01:22 GMT 2013
Hitless Group Number H49
CPU: MPC8548E rev2.0 e500v2 rev2.0
Memory Size: 1024 MB
Format Version : 11
Assembly Type : 42
PDM Number : 555461-001-00
HW Revision : B
Serial Number : M086652091800038
Switch FPGA Version: 0x00005057
Interface FPGA Version: 0xFE020020
CPLD Version: 0xAD0E
Motherboard Revision Info:
MB Part Number : 535256-005-00
MB HW Revision : G
MB Serial Number : M086652041200040
QRM Revision Info:
Serial Number : 02010808346745700029
Revision Number : 01038546010480060102
Product ID : 0103
Appl Fw : 8546
BootLoader Fw : 0104
HW Revision : 0102
FPGA Ver : 8006
MAC32 Revision Info:
PDM Number : 536352-004-00
HW Revision : A
Serial Number : L086652052000190
FPGA ID : 5A
FPGA Ver : 27
Timing Module Revision Info:
FPGA Ver : 01040000
PIC Prot Code Rev: 0100
PIC Main Code Rev: 0102

MOT:7A#

michaelnwr
MOT:7A#show version slot 13

MOT:7A#show version slot 13

Slot13 DTX TX32 Domestic, 8 Downstream Ports with 4 Channels per Port Versions:
Boot ROM: 6.0.0.52
Mini ROM: TX32 Mini ROM Ver. 1.16
Image: 6.4.2.1
Date Built: Wed Dec 18 18:01:22 GMT 2013
Hitless Group Number H49
CPU: MPC8548E rev2.0 e500v2 rev2.0
Memory Size: 1024 MB
Format Version : 11
Assembly Type : 42
PDM Number : 555461-001-00
HW Revision : 3
Serial Number : L086652091000039
Switch FPGA Version: 0x00005057
Interface FPGA Version: 0xFE020020
CPLD Version: 0xAD0E
Motherboard Revision Info:
MB Part Number : 535256-005-00
MB HW Revision : D
MB Serial Number : L086652041400063
QRM Revision Info:
Serial Number : 00070808301745700024
Revision Number : 01038546010480060102
Product ID : 0103
Appl Fw : 8546
BootLoader Fw : 0104
HW Revision : 0102
FPGA Ver : 8006
MAC32 Revision Info:
PDM Number : 536352-004-00
HW Revision : A
Serial Number : L086652041400063
FPGA ID : 5A
FPGA Ver : 27
Timing Module Revision Info:
FPGA Ver : 01040000
PIC Prot Code Rev: 0100
PIC Main Code Rev: 0102

MOT:7A#

michaelnwr
Villa,

Villa,
Thanks for the help on this issue.
I have tried every update command that I would think would update the fpga on these TX32 cards and I am still getting the above error messages. I am guessing that it is some other command that I need to run other than the update command. Please let me know, and thank you once again.

michaelnwr
bump

Looks like Villa has left the building.
Does anyone else know how to upgrade the fpga Timing module on these cards?

michaelnwr
Error Code: 0x3606

Still having this issue does anyone now how to resolve this? I figured that I would give this thread some time in hopes that someone would post the fix to it, but I am guessing that it got buried with time?

cmcaldas
email

what's your email address?

Carl

michaelnwr
just noticed the request for

just noticed the request for Email address. It has been awhile since I bothered with upgrading these cards.

michael.nwr@gmail.com

xenocit (not verified)
same 0x3606 after 6.4.2.1

Did you guys managed to fix this issue? I'm asking because I've stumbled upon it today. Any help will be greatly appreciated!

Log in or register to post comments