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BSR64000 - Slot 15 ( TX PLus E) Problem

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Endrit
BSR64000 - Slot 15 ( TX PLus E) Problem

I am having a problem when i want to use in an interface cable any of DS ports of Slot 15 with any of US ports i have from SLOT 0 - 4.
I use dtx type euro.

The modems do not register.

Can someone explain why this problem happens ?

Kind Regards,
Endrit.H

cmcaldas
slot 0 and 15 shouldn't be used

airflow on the chassis wall isn't strong enough to keep tx32/tx32Plus cards cool enough and they end up resetting or shutting down due to the heat. recommend moving the card over to 14 or less.
also, how many cards are in the chassis? there is a limit to the cards supported.
what software version and cards are in the chassis now?

Endrit
BSR64000 - Slot 15 ( TX PLus E) Problem

Every Other Downstream Works fine when combined with an Upstream.
Just the Downstream of SLOT 15 has problems.
I tried in another CMTS only using one DS module, SLOT 15, and one US module and still the problem persists.

Can send me your email so i can give you all the outputs you mentioned ?
Below is the chassis status

#show chassis status

Current Time: 10/29-20:45:33
Running archive: NVRAM:8101.srm10

Slot Type Sub Red State RM IO UpTime LastUpTime Success Failure
0 DRX RX48 - RUN x x 17w04d06h 1 1
1 DRX RX48 - RUN x x 17w04d06h 1 1
2 DRX RX48 - RUN x x 17w04d06h 1 1
3 DRX RX48 - RUN x x 17w04d06h 1 1
4 DRX RX48 - RUN x x 10:19:12 1 1
5 DTX TXPlusE - RUN x x 06:23:19 1 1
6 - - - - 0 0
7 SRM 10G 8 RUN x x 17w04d06h 0 0
8 SRM 10G - stby x x 17w04d06h 1 1
9 DTX TXPlusE - RUN x x 17w04d06h 1 2
10 DTX TXPlusE - RUN x x 17w04d06h 1 1
11 DTX TXPlusE - RUN x x 17w04d06h 1 1
12 DTX TXPlusE - RUN x x 17w04d06h 1 1
13 DTX TXPlusE - RUN x x 17w04d06h 1 1
14 DTX TXPlusE - RUN x x 17w04d06h 1 1
15 DTX TXPlusE - RUN x x 06:22:55 1 1

Thank you for your time

Endrit

cmcaldas
per the release notes

TX32/TXPlus I/O Module Location
The TX 3-slot I/O module with PDM part number 570760-002-00 (labelled "Protected +") is supported
for installation in slots 13, 14, and 15 of the BSR 64000 chassis. The TX 3-slot I/O module with PDM
part number 548848-001-00 is not physically compatible with slot 15 and is therefore not supported in
slot 15. Also, the TX 5-slot and 7-slot I/O modules are supported in slot 15, and the TX 1-slot I/O
module is not supported in slot 15. See the technical bulletin, "BSR 64000 - TX32 in Slot 15" for more
information.

Post your email, I'll send it to you

Endrit
BSR64000 - Slot 15 ( TX PLus E) Problem

My email : endro.hasa at gmail dot com

I have the same I/O parts as the other downstream modules.

Regards,
Endrit