RFGW-1 lost off SNMP conectivity | docsis.org

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RFGW-1 lost off SNMP conectivity

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rui
RFGW-1 lost off SNMP conectivity

Hi all,

HI i´m having a problem with the RFGW-1 we are losing the SNMP conection to the RFGW-1, can not login to the RFGW-1 and cacti does not show any information, and the alarm platform also .
But the RFGW-1 is pinging and working ok.
To resolve we have to reboot the RFGW-1, and all the traffic goes down for 3 to 4 minuts .
Software version is 6.4.9 .
Any idea how can this be resolved without a reboot to the RFGW-1 ?

Regard´s
Rui