You are here

TM reject(c) - ubr10012

3 posts / 0 new
Last post
wrangler
TM reject(c) - ubr10012
AttachmentSize
Plain text icon config.txt7.8 KB

Hi,

I wondering if anyone have the answers at my problem.

I have few modem TM from Arris on the second bundle i have able to boot few correctly (3 on each interface down with cm and tma config. As soon i have few other, all cable modem get reject(c) error.

I use 2 bundle, first for cable modem with PC and i use the TM on the second bundle (2) for VOIP only.

I'm using CNR 6.2 (Old CNR version but normally should work fine)

I attach the CM config file ubr10012.

I did some debug in log and there is the informations i got ;

*Jun 16 15:29:45.414: cr10k_sv_update_tt_tbl:Bundle2 10.2.36.2
*Jun 16 15:29:45.414: c10kcr2_get_md_sid:Cannot determine physical interface for Bundle2
*Jun 16 15:29:45.414: cr10k_sv_update_tt_tbl:Bundle2 10.2.36.2
*Jun 16 15:29:45.414: c10kcr2_get_md_sid:Cannot determine physical interface for Bundle2
*Jun 16 15:29:45.414: c10kcr2_get_md_sid:Cannot determine physical interface for Bundle2
*Jun 16 15:29:45.418: c10kcr2_get_md_sid:Cannot determine physical interface for Bundle2

thank you for your help!

JMH
I haven't touched a 10K in

I haven't touched a 10K in over a year at this point, so I am probably barking up the wrong tree. In fact, take everything I say with a grain of salt for good measure.

Observation 1:
reject(c) Cable modem did attempt to register; registration was refused due to bad COS ( Class of Service )

cable privacy mandatory is not enabled on your upstreams

Observation 2:
Your rf-channels are shutdown on 1, 2, 3. Not sure if that's intentional or not.

Observation 3:
I cannot recall if these things are case sensitive or not.

interface Bundle2
ip dhcp relay information trusted
ip address 10.10.36.1 255.255.254.0 secondary
ip address 10.2.36.1 255.255.254.0
ip mask-reply
cable arp filter request-send 3 2
cable arp filter reply-accept 3 2
cable dhcp-parse option-43
cable dhcp-parse option-60
cable dhcp-giaddr policy
cable helper-address 10.10.20.250 cable-modem
cable helper-address 10.10.20.250 host
cable helper-address 10.10.20.250 mta

Bundle2 is capitalized.
bundle2 is not capitalized below.

interface Cable5/1/0
description VOIP SJDP
downstream Integrated-Cable 5/1/0 rf-channel 0
cable mtc-mode
no cable packet-cache
cable default-phy-burst 4096
cable bundle 2
cable upstream max-ports 1
cable upstream 0 connector 0
cable upstream 0 frequency 18600000
cable upstream 0 channel-width 1600000 1600000
cable upstream 0 description SJDP-VOIP
cable upstream 0 docsis-mode atdma
cable upstream 0 minislot-size 4
cable upstream 0 range-backoff 3 6
cable upstream 0 modulation-profile 222
no cable upstream 0 shutdown
!
interface Cable5/1/1
description VOIP GRANDE-PILE
downstream Integrated-Cable 5/1/1 rf-channel 0
cable mtc-mode
no cable packet-cache
cable default-phy-burst 4096
cable bundle 2
cable upstream max-ports 1
cable upstream 0 connector 1
cable upstream 0 frequency 30000000
cable upstream 0 channel-width 1600000 1600000
cable upstream 0 description GrandePile-VOIP
cable upstream 0 docsis-mode atdma
cable upstream 0 minislot-size 4
cable upstream 0 range-backoff 3 6
cable upstream 0 modulation-profile 222
no cable upstream 0 shutdown
!
interface Integrated-Cable5/1/0:0
cable bundle 2
cable rf-bandwidth-percent 1 remaining ratio 100
!
interface Integrated-Cable5/1/1:0
cable bundle 2
cable rf-bandwidth-percent 1 remaining ratio 100
!

darkng
wrangler

Hello Wrangler,

Check your clock / time on your uBR10k

show clock
.00:56:15.481 CET Mon Jul 17 2017

You can do the configuration manually by typing command
conf t
clock set 23:36:00 25 july 2017

And then reset the modems.

docsis