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Arris C4 configuration help ASAP

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Mordred13
Arris C4 configuration help ASAP

hey all,
we purchased an Arris C4 through an outside vendor, and for some reason they didn't want support, so we can't contact Arris.

we have configured the cards in the correct slots, but for some reason, all the modems we test, get stuck at init(rc) and won't go past. we've waxed the config and started over twice, and still the same thing. any ideas on what we are missing.

righter
Your modem has completed RF -

Your modem has completed RF -> ranging is complete
Next step would be DHCP discover from CM. Looks like your mode finds no DHCP server or there is no one configured.
whats the configuration of your cable-mac interface?

docsis